Duan Botha Email & Phone Number

Auckland, New Zealand

Auckland, New Zealand

• In my role as Senior Operations Engineer at Seal Storage, I had the privilege of contributing to Seal Storage Technology Inc., a North American startup specializing in Web3 decentralized storage. My responsibilities.
• Configured, monitored, and maintained company infrastructure and services to ensure optimal performance and reliability.
• Managed miners, boost, workers, and daemons, overseeing Lotus updates across network forks.
• Utilized Ansible for efficient application rollouts and Docker management, enhancing deployment processes.
• Developed comprehensive documentation including READMEs, FAQs, and environment variable guides to facilitate operational transparency and knowledge sharing.
• Implemented strategies to minimize downtime and resolve performance and operational issues promptly.

Auckland, New Zealand

As Business Development Manager at CodeBlue Auckland, I specialize in driving new business opportunities through strategic marketing and sales campaigns. My role focuses on showcasing CodeBlue’s unique IT Managed Services to prospective clients by understanding their business needs and effectively communicating our value proposition. Key responsibilities.

Auckland, New Zealand

Worked on a project for DDS IT at Air New Zealand, overseeing the rollout of Multifactor Authentication (2FA) for Microsoft 365:- Configured, supported, and migrated users to 2FA for Air New Zealand staff and contractors for Microsoft 365.- Conducted user training sessions on the importance of 2FA, alternative authentication methods, and account recovery.

Auckland, New Zealand

• A member of the Product Management team, I am assigned to various Redstor projects and am responsible for providing direction and prioritisation of the Redstor product suite roadmap. In this capacity, I continue to.
• Installing new storage platforms and/or client software onsite and/or remotely
• Daily health monitoring of assigned storage platforms and monitoring of failed backups
• Troubleshooting of problems, errors and failed backups
• Completing snapshots and mirror catch-ups timeously as and when required
• Providing telephonic and remote support for partners and customers in Australasia, and acting as a point of escalation for other regions

Johannesburg Area, South Africa

• Overseeing the Technical team delivery, I led the daily operations of the South African based Support, Managed Services, Infrastructure and Licencing teams and managed a support and managed services team of 6. I acted.
• Developed internal annual IT budgets and assisted customers with backup related budgets
• Recruitment, performance management and retention of technical resources
• Assisted Accounts on infrastructure, hosting invoices, and accurate customer billing
• Acted as “Team Lead/2IC” in the absence of the General ManagerSales & Business Development:
• Recognised future sales opportunities, closed deals and leveraged opportunities to upsell

Johannesburg Area, South Africa

Overseeing the Technical team, I managed the daily operations of the team and attended to technical escalations. From 1 November 2015, the role of Service Delivery Manager was added to my portfolio. High level responsibilities were similar to the Service Delivery and Technical duties in my role as Head: of Technical Operations held between Nov 2016 – Nov.

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Johannesburg Area, South Africa