Managing and improving revenue by yielding inventory and rates to ensure maximum profit as well as implementing marketing campaigns that align with revenue goals driving sales.

Plan, lead, organize and direct the operations of the front desk, guest services, reservations, communications, revenue, guest, and owner relations for a 186-room Resort.

To provide learning support in a virtual classroom environment by stimulating discussions to enhance students’ collaborative, content, and cognitive skills in the assigned module.

Manage the operations of the Guest Services department consisting of 60 colleagues (Bell, Valet/door, Shuttle & Private vehicle, Ski valet and Concierge teams) for a 500+room Resort.

 Plan, lead, organize and direct front office, reservations, housekeeping, food and beverage, and conference operations to ensure consistent delivery of quality standards and exceeding business objectives for a Boutique Hotel.  Support and assist the property owners in the execution of the overall hotel strategy which includes financial reporting, procurement, human resource, and marketing and sales functions.