Duane Frank

Duane Frank Email and Phone Number

Program Support Supervisor at Cegedim @ Cegedim Relationship Management
france, aquitaine, france
Duane Frank's Location
Piscataway, New Jersey, United States, United States
Duane Frank's Contact Details

Duane Frank work email

Duane Frank personal email

n/a
About Duane Frank

Duane Frank is a Program Support Supervisor at Cegedim at Cegedim Relationship Management. He possess expertise in data center, managed services, itil, project management, management and 15 more skills.

Duane Frank's Current Company Details
Cegedim Relationship Management

Cegedim Relationship Management

View
Program Support Supervisor at Cegedim
france, aquitaine, france
Employees:
1363
Duane Frank Work Experience Details
  • Cegedim Relationship Management
    Program Support Supervisor
    Cegedim Relationship Management Mar 2014 - Present
    View
  • Savvis, A Centurylink Company
    Network Operations Center - Team Lead
    Savvis, A Centurylink Company Jul 2008 - Dec 2013
    Edison, New Jersey
    Supervise and train staff; distribute workload, monitor performance and attendanceCreate and update new customer onboarding documentation and training materialsProvide 2nd level technical support; basic troubleshooting for servers, active directory, backup functions, network and AS/400 related issuesMonitor all servers and network devices for over 30 international clients
    View
  • Savvis, A Centurylink Company
    Service Level Manager
    Savvis, A Centurylink Company May 2008 - Jul 2008
    Edison, New Jersey
    Provide 24x7 incident management support for complex issues involving resources from multiple business unitsClosely monitor high priority tickets to ensure closure with relevant root cause analysisProvide exceptional customer service when interacting with affected end users to gather additional information, set resolution timelines, report technical root cause analysisManage a high volume of issues; multi-task and prioritize competing incidents
    View
  • Cegedim Relationship Management
    Customer Support Supervisor
    Cegedim Relationship Management Jan 2006 - Jan 2007
    View

Duane Frank Skills

Data Center Managed Services Itil Project Management Management Service Delivery Telecommunications It Service Management Vendor Management Troubleshooting Vmware Security Servers It Operations Voip Switches Network Security Mpls Windows Server Ip

Duane Frank Education Details

  • The Chubb Institute
    The Chubb Institute
    Information Technology

Frequently Asked Questions about Duane Frank

What company does Duane Frank work for?

Duane Frank works for Cegedim Relationship Management

What is Duane Frank's role at the current company?

Duane Frank's current role is Program Support Supervisor at Cegedim.

What is Duane Frank's email address?

Duane Frank's email address is df****@****lth.com

What schools did Duane Frank attend?

Duane Frank attended The Chubb Institute.

What skills is Duane Frank known for?

Duane Frank has skills like Data Center, Managed Services, Itil, Project Management, Management, Service Delivery, Telecommunications, It Service Management, Vendor Management, Troubleshooting, Vmware, Security.

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