Duane Goin Email & Phone Number

Knoxville, Tennessee, United States

Knoxville Metropolitan Area

During this time, I spearheaded the launch of a highly successful Gas and Oil business, provided executive leadership for sales and operations, and subsequently achieved multimillion-dollar gains in annual revenue.I established partnership-style relationships with clients across the region, aligned our delivery and distribution methods around our client’s business models, and leveraged in old-fashioned customer service methodologies to achieve exponential growth. My focus on developing mutually beneficial relationships and outperforming the competition was highly effective in gaining market share while our commitment to service allowed us to maintain exemplary retention rates and secure long-term brand equity across the region. I worked closely with my team to develop innovative operational frameworks that improved employee utilization, reduced operating costs, and improved overall profitability. This allowed us to provide clients with industry-leading service with competitive pricing while continuously maintaining viable margins.I also worked to develop a quality control system that integrated safety best practices, streamlined workflows, and provided data-driven insights into customer satisfaction and how we could improve as an organization. My mission for building a service-oriented, value-added business model enabled us to not only weather extreme fluctuations in the market but maintain a strong trajectory across the region.