Duane Larkin Email & Phone Number

Dallas, Tx

In this job role, I managed the overall operations and strategic growth initiatives for a home services company. I crafted business strategies to enhance service delivery and boost customer satisfaction. I also oversaw financial management, ensuring strict cost control and maximizing revenue.* Surged 266% in revenue from $300K to $1.1M over four years.* Enhanced operational processes and introduced high-margin services to drive profitability and business expansion.

Dallas/Fort Worth Area

In this position, I ensured ongoing market access by maintaining certification and compliance across various international regulations. I customized value propositions for different business and cultural environments, effectively addressing competitive market pressures. I led targeted market initiatives that resulted in revenue doubling in the ASEAN region and significant growth across Europe, the Middle East, Latin America, South Africa and Canada.* Implemented global growth plans by coordinating with 47 partners across 90+ countries to enhance market penetration.* Directed significant market expansion by establishing strategic partnership with $7B international medical manufacturer, while integrating robust network of 75 representatives into U.S. market and fortifying international partnerships.

Dallas/Fort Worth Area

In this time period, I fostered strong cross-functional team leadership by encouraging collaboration and strategic selling techniques. I implemented customer-focused sales approaches that aligned with market development and account management goals. I also coached and developed high-performing sales teams, emphasizing servant leadership and intentional people management.* Led innovative sales strategies that significantly increased revenue growth across global markets.* Attained successful market expansion initiatives by managing and maintaining global network of channel sales partners.

Dallas/Fort Worth Area

In this time period, I worked with cross-functional teams to boost market penetration and enhance account management practices, strengthening customer relationships. I drove sales growth and market development while fostering a team-building and coaching culture to improve team performance and sales expertise.* Created and drove strategic plans by executing sales leadership across Western US.* Met revenue targets through strategic sales planning and effective team leadership.

During this tenure, I improved customer-centric selling strategies to boost market share and enhance customer satisfaction. I designed Account Management training for 65 Front Line Managers to strengthen market access and share. I also fostered a culture of coaching excellence and customer engagement, which helped elevate our market presence and client satisfaction.* Managed $120M+ P&L and led team of 100+ employees, while facilitating business growth across multiple states.* Achieved double-digit volume growth by formulating business acumen framework to improve resource allocation.

Managed $110MM in diagnostic imaging revenue in the Radiology market. Ownership of sales and revenue recognition, sales training and performance assessment and integration with Zone operations team to drive operational policies, contract review and compliance.• Developed and piloted Hybrid selling approach in, resulting incremental opportunity growth of $32M and $4M in incremental wins in 2008. Program has been implemented nation wide and is one of the key components of the Commercial Transformation.• Utilized Hybrid Selling and close cross-functional teamwork with Service operations, implementing unique customer “preventative maintenance” program to enhance customer touch, customer satisfaction, and Net Promoter scores. Achieved an increase in Net Promoter scores of 32% in 2008.• Developed Operational metrics around complex revenue recognitions rules, driving predictability and growth, resulting in revenue growth of 34% in 2006 and increased field leadership time >20%. Recognized as a Best Demonstrated Practice, this process was rolled out to all new managers as part of the New Manager Development Course to allow for more field leadership time.

Directed team of 13 Account Managers in the growth of orders and revenue of 3 distinct capital equipment product lines ranging from $40K to over $1.5M, managing portfolio of over $18M annually. • Designed and implemented processes to ensure order and revenue targets were surpassed. • Rolled out new product introductions and designed specific strategies for market penetration. • Actively involved in identifying, interviewing, hiring and training of new account managers. Founding member of Field Marketing Council.

Various sales and Account Management positions including Scientific Products (laboratory), Med/Surg, OR and C-Suite Interaction. Began with Baxter Scientfic Products to Allegiance to Cardinal.