Dedicated Food Services Manager with 8 years of experience combining management and customer service expertise in Retail and Restaurant/Customer Services. Looking for a position as a Sales Manager in a fast growth company.
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Assistant General ManagerQdoba Restaurant Corporation Mar 2014 - Mar 2015Winston Salem, North CarolinaPerform personnel activities such as supervising and training employees.Count money and make bank deposits.Schedule and receive food and beverage deliveries, checking deliveries contents to verify product quality and quantity.Schedule staff hours and assign duties.Organize and direct worker training programs, resolve personnel problems, hire new staff and evaluate employee performance in dining and lodging facilities.Store Key Holder.Investigate and resolve complaints regarding food quality, service, or accommodations.Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted. -
Client ServicesJackson Hewitt Tax Service Inc. Dec 2013 - Feb 2014Burlington, North CarolinaExplain new policies and procedures to customers.Interview clients to obtain additional information on taxable income and deductible expenses and allowances.Furnish clients with sufficient information and advice to ensure correct tax form completionMake phone calls to prior years clients.Answering phone callsGreeting and communicating with the customers upon entering the facilityConsult tax law handbooks or bulletings to determine procedures for preparation of tax returns. -
WaiterWings To Go Sep 2012 - Dec 2013Burlington, North CarolinaCheck with customers to ensure that they are enjoying their meals and take action to correct problems.Check patrons identification to ensure that they meet minimum age requirements for alcohol consumption.Assist host/hostess by answering phones to take reservations and to-go orders as well as greeting and seating guests.Write guests food on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.Perform cleaning duties such as mopping, cleaning service stations, tables, sweeping, taking out trash as well as checking and cleaning restrooms.Collect payments from customersProvide guests with information about local areas, including giving directions.
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Line WorkerQdoba Restaurant Corporation Aug 2011 - Jul 2012Burlington, North CarolinaInspect and clean food preparation areas, such as equipment and work surfaces or serving areas to ensure safe and sanitary food-handling practices.Ensure food is stored and cooked at correct temperatures by regulating temperature of ovens, broilers, grills, and fryers.Season and cook food according to recipes or personal judgment and experience.Weigh, measure and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.Carve and trim meats such as beef, veal, ham, pork, and chicken for hotor cold service.Prepare daily food items and cook simple foods and beverages, such as salads, soups, sandwiches using proper safety precautions and sanitary measures.Operate cash register, handle money, and give correct change to customers. -
BouncerWest End Station Feb 2011 - Jun 2011Elon, North CarolinaMonitor and authorize the entrance and depatures of employees, visitors and other persons to guard against theft and maintain security of premises.Warn persons of rule infractions or violations and apprehend or evict violaters from premises, using force when necessary.Checking customers identification to ensure the meet minimum age requirement for consumption of alcohol, as well as looking for underage drinkers.Circulate among visitors, patrons, or employees to preserve order and proctect property.Changing kegs and stocking beer coolersOrganizing private parties up request -
Sales AssociateGap Inc./Old Navy Oct 2010 - Jan 2011Mebane, North CarolinaAnswer customers' questions about merchandise and advise them on merchandise selection.Take inventory or examine merchandise to identify items to be reordered or replenished.Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.Receive, open, unpack and issue sales floor merchandise.Describe merchandise and explain use, operation and care of merchandise to customers.Inventory stock and requistions new stockMaintain knowledge of current sales and promotions, policies, regarding payment, exchanges and security practices. -
Cashier/CookBojangles' Restaurants, Inc. Jun 2009 - Feb 2010Whitsett, North CarolinaCount money in cash drawers at the beginning and the end of shifts to ensure that amounts are correct and that there is adequate change.Answers customers' questions, and provide information on procedures or policies.Maintain clean and orderly checkout areas and complete other general cleaning dutie, such as mopping floors and emptying trash cans.Verify that prepared food meets requirements for quality and quantity.Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.Cook exact ammount of items ordered by each customer, while working on several different orders or task simultaneously.Measure ingredients required for specific food items being prepared.Take food and drink orders and receive payment from customers. -
Line WorkerMoe'S Southwest Grill May 2007 - Mar 2009Burlington, North CarolinaServe customers in eating places that specialize in fast service and inxpensive carry-out food.Accept payment from customers and make change as necessary.Wash dishes, glassware, and silerware after meals.Clean or prepare various foods for cooking or serving.Substitute for or assist other cooks during emergencies or rush periods.Season and cook food according to recipes or personal judgment and experience.Portion, arrange and garnish food to serve food to patrons.Request or record customer orders and compute bills using cash registers, multicounting machines or penicl and paperStock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
Duane Lockhart Education Details
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Guilford Technical Community CollegeHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Duane Lockhart
What is Duane Lockhart's role at the current company?
Duane Lockhart's current role is Restaurant and Retail Customer Service Specialist.
What schools did Duane Lockhart attend?
Duane Lockhart attended Guilford Technical Community College.
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Duane Lockhart
United States -
Duane Lockhart
Charlotte, Nc
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