Duane Mccullough Email & Phone Number

Irvine, California, United States

Santa Ana, Ca

Irvine, Ca

Aliso Viejo, Ca

Administer and maintain VMWare, Citrix, & Hyper-V EnvironmentMigrate Netapp storage data and network share permissions from one servers to anotherConvert Physical computers to Virtual Manage Office 365 Environment and troubleshoot AD replication issuesCreate and Manage Security groups and Distribution listManage and maintain DHCP ServersReserve IP AddressAdd to Edit DNS EntriesMaintain the Key Management Service (KMS)Migrate user mailbox from… Show more Administer and maintain VMWare, Citrix, & Hyper-V EnvironmentMigrate Netapp storage data and network share permissions from one servers to anotherConvert Physical computers to Virtual Manage Office 365 Environment and troubleshoot AD replication issuesCreate and Manage Security groups and Distribution listManage and maintain DHCP ServersReserve IP AddressAdd to Edit DNS EntriesMaintain the Key Management Service (KMS)Migrate user mailbox from Microsoft Exchange 2010 to 2016Upgrade old servers to Microsoft Server 2016Grant users access to FTP Server and applied SSH securityTest all new servers and rack in datacenter. Monitor Active Directory via AD Audit Plus to resolve duplicate accounts and lock out issue Show less

Aliso Viejo, Ca

Administer user accounts in Active Directory and Microsoft Exchange 2008/2010 and Office 365 environment.Handle Systems Installations, Image Systems via SCCM also Configuration & Upgrades.Handle computer repairs and troubleshot for viruses, malware and other software conflicts on Windows 10 and Server 2012R2. Handle in-coming Help Desk calls on and off hours.Documented new procedure and created FAQ’s for new hiresTrain and mentored new employees on processes and procedures… Show more Administer user accounts in Active Directory and Microsoft Exchange 2008/2010 and Office 365 environment.Handle Systems Installations, Image Systems via SCCM also Configuration & Upgrades.Handle computer repairs and troubleshot for viruses, malware and other software conflicts on Windows 10 and Server 2012R2. Handle in-coming Help Desk calls on and off hours.Documented new procedure and created FAQ’s for new hiresTrain and mentored new employees on processes and procedures Manage Corporate Mobile Cellular Accounts.Manage and maintain Cisco and ShoreTel phone system. Manage and Maintain Audio/Video Equipment for Global Teleconference meetingsConfigure Active Sync on Mobile Devices such as iPhones, iPads, and Android. Assist Remote users via SCCM or Team Viewer Remote Access. Show less

Santa Ana, Ca

Deploy desktop and laptop computers and install the necessary software for each department.Installation of Ethernet cables and Jacks through entire buildings.Build various servers and reconfigure to work on Microsoft Exchange Server 2003/2008Administer user and email accounts on Microsoft Exchange Server 2003.Handle Computer repairs and troubleshooting for Viruses, Spyware and other software conflicts on Windows XP and Windows 7. Handle in-coming Help Desk calls from each… Show more Deploy desktop and laptop computers and install the necessary software for each department.Installation of Ethernet cables and Jacks through entire buildings.Build various servers and reconfigure to work on Microsoft Exchange Server 2003/2008Administer user and email accounts on Microsoft Exchange Server 2003.Handle Computer repairs and troubleshooting for Viruses, Spyware and other software conflicts on Windows XP and Windows 7. Handle in-coming Help Desk calls from each department on and off hours.Manage Corporate Mobile Cellular Accounts.Maintain and Configure Shoretel Phones and Phone SystemManage Blackberries and setup users on Blackberry Enterprise Server to deploy for field users.Configure iPhones, iPads, and Android devices to work and receive emails on Microsoft Exchange Server. Show less

Irvine, California

Train IT Specialist on Networking and Configuring Workstations for New Employees.Handle Computer repairs and troubleshooting for Viruses, Spyware and other software conflicts on Windows XP/Vista/7 and Mac OS X 10.6.Built Desktop and Laptop Computers from the ground up.Administer user and email accounts in Microsoft Exchange Server 2003.Handle in-coming Technical Support calls from non local Reps via phone system.Assist non local Reps via Windows Remote Desktop or LogMeIn… Show more Train IT Specialist on Networking and Configuring Workstations for New Employees.Handle Computer repairs and troubleshooting for Viruses, Spyware and other software conflicts on Windows XP/Vista/7 and Mac OS X 10.6.Built Desktop and Laptop Computers from the ground up.Administer user and email accounts in Microsoft Exchange Server 2003.Handle in-coming Technical Support calls from non local Reps via phone system.Assist non local Reps via Windows Remote Desktop or LogMeIn Remote Access.Manage Corporate Mobile Phone Accounts and Programmed Office Phone System. Show less

Aliso Viejo

*Train Employees on Technical Aspect of the products and Computer Systems *Handle in-coming Technical Support and Customer Service calls via Telephone system. *Resolve online open Incidences via ticketing system. *Troubleshoot and resolves software problems on *Windows 2000/XP/Vista and Mac OS X 10.4 and 10.5 *Installed Windows and Created Virtual Machines using Vmware Fusion *Test new upcoming software and wireless devices and post FAQ’s on our web. *Handle… Show more *Train Employees on Technical Aspect of the products and Computer Systems *Handle in-coming Technical Support and Customer Service calls via Telephone system. *Resolve online open Incidences via ticketing system. *Troubleshoot and resolves software problems on *Windows 2000/XP/Vista and Mac OS X 10.4 and 10.5 *Installed Windows and Created Virtual Machines using Vmware Fusion *Test new upcoming software and wireless devices and post FAQ’s on our web. *Handle Customer complaints regarding service and software Show less

Irvine, California

Train new employees on the Products Handle in-coming Technical Support and Customer Service calls via ACD phone system.Handle customer returns, repairs, refunds and Process Orders. Troubleshoot and resolves software problems on Windows 98/ME/2000/XP