Responsible for providing clerical and administrative support as well as coordinating shipments from different sales channels including: consumer, military, corporate household goods shipments, office relocations and/or logistics shipments. Also was responsible for all revenue accounting, invoicing and billing duties for military sector.

Responsible for the coordination of all military, household (local, intrastate and interstate) and commercial relocation projects .

Managed entire move projects through a proactive communication process that involved data gathering, information sharing, service failure prevention and, if needed, recovery strategies.Acted as single point of contact for customers – acted as their liaison when coordinating their move with all participating parties and kept the customer informed throughout the entire move process