Duane Phipps Email & Phone Number

United States

Sumner, Washington, United States

Harrisburg, Arkansas, United States

•Review and interpret Warehouse Management System (WMS) order instructions to determine specifications and verify carrier locations •Consistently ensure the warehouse environment is in compliance with strict safety policies and procedures •Safely operate forklifts to manage, maintain, and move inventory •Proficiently analyze outgoing orders for accuracy and completeness based on customer orders

Rancho Cucamonga, California, United States

•Played a vital role in ensuring the seamless operations and routine maintenance of 85 pools and spa equipment throughout the Inland Empire •Remained in constant contact with customers to communicate required repairs or equipment needs •Effectively managed, motivated, and coached a high-performance team of subcontractors •Efficiently prepared estimates and proposals for services, new projects, and sales in a timely fashion •Produced in-depth reports that highlighted route progress, profitability outcomes, and overall performance•Provided dynamic administrative support to team members and clients by managing accounts, billing, and payables in the form of cash, check, and electronic payment

Chino, California, United States

•Prioritized daily dispatch schedules to achieve on-time and high-quality delivery goals throughout California, Arizona, and Nevada •Kept lines of communication open with other dispatchers to discuss excess freight or other pertinent updates •Strategically coordinated, planned, and managed load, pre-load, delivery, and backhaul operations •Maintained accurate and updated records of driver hours and logbook entries •Delivered outstanding service by quickly greeting customers, determining their needs, and addressing their concerns or inquiries regarding sales or equipment needs

Yakima, Washington, United States

•Effectively managed, motivated, and coached 18 drivers and 3 hostlers •Streamlined and expedited transportation activities to maximize productivity •Accurately entered key data relating to transportation, equipment maintenance, employee schedules, and accidents into database systems •Productively managed employee relations to encourage ongoing support, engagement, and satisfaction •Proactively identified and addressed safety-related issues

Yakima, Washington, United States

•Drove an increase in gross revenue to $3M within first 12 months •Built long-term relationships with customers and carriers to maximize retention, sales, and satisfaction •Worked collaboratively with operations department in managing overflow and filling needs for trucks in support of optimal customer coverage

Moxee, Washington, United States

•Conducted thorough performance evaluations of staff to determine areas of improvement or achievement; administered disciplinary actions or terminations to underperforming employees when necessary•Offered the necessary resources and training for new hires to succeed in meeting company objectives •Properly educated staff about new policies and procedures during quarterly driver safety meetings •Assessed custom documents, inspection reports, and audit results for accuracy and completeness •Maintained the integrity and functionality of equipment by performing preventative maintenance and repairs

Yakima, Washington, United States

Yakima, Washington, United States

•Oversaw the daily operations and professional development of 45+ drivers and trucks responsible for covering the western US and Canada •Prioritized daily dispatch operations to achieve on-time, high-quality, and safety objectives •Managed records of driver hours, logbook entries, leave, and expenses

Yakima, Washington, United States