Duane Rush Email & Phone Number

Kansas City, Missouri Area

 Created Code Control Process used today for the Core Project. Responsible for Code Migration/Project Workflow Management involving Core System change from mainframe to Linux. Linux application level patching. MS SQL Server 2016 and Windows 10 management as related to Gamma Monitoring application. Vendor relations including both US based and Hungary companies. Work with all levels of Management for code management from vendors. Tools include: Azure DevOps Server (formerly TFS), GITHUB Application Manager for monitoring software of new system. Work with/Train NOC on correct interpretation of pageable issues. Track all code traffic and present daily reports of same.

IT Resource for the Zurich North American Life team. Enterprise Architecture, Database Administration, Application Management, and IT Audit.Responsibilities include: MS SQL DBA – Create and maintain SQL Servers including masking of PII and PHI data. Application Management of proprietary and COTS applications and software Security and Internal Auditing  Management of Server Patching

Overland Park, Kansas

Within a Linux/Unix environment, responsibilities include but are not limited to:-Ensure high availability of all critical applications and servers while meeting or exceeding Service Level Agreements (SLAs).-Collaborate with technical teams to define, implement, and enhance enterprise monitoring services based on business requirements and Service Level Agreements.-Develop system monitoring templates and ensure adherence to monitoring standards based on business requirements.-Work closely with technical teams to detect network faults and performance issues and proactively implement monitoring services and alerts to prevent future occurrences.

Converted from contractor role at Ericsson to Sprint FTE

Kansas City, Missouri Area

Headed technical operations, overseeing enterprise database and application administration. Served as subject matter expert, ensuring timely project implementations within specified budgets. Directed wide-ranging technical programs and partnered cross-functionally companywide to complete technology projects. Leveraged systems engineer experience in directing operations for application upgrades and implementation administration. * Established and ran daily backups, and maintained production, pre-production, staging, and testing environments of both application and database layer. Maintained user security via database and application layer.* Collaborated with IT managers in resolving outages, and IT Management and vendors to scope out new requirements. * Led business unit interaction, gathering requirements for upgrades and new applications enterprise-wide. * Coordinated system outage windows and proactive outage response to resolve business-impacting issues.* Spearheaded troubleshooting and support initiatives, responding to outages 24/7. Documented support solutions.* Led application administration, established user accounts, and maintained appropriate security levels.

Kansas City, Missouri Area

Headed technical operations, overseeing enterprise database and application administration. Served as subject matter expert, ensuring timely project implementations within specified budgets. Directed wide-ranging technical programs and partnered cross-functionally companywide to complete technology projects. Leveraged systems engineer experience in directing operations for application upgrades and implementation administration. * Established and ran daily backups, and maintained production, pre-production, staging, and testing environments of both application and database layer. Maintained user security via database and application layer.* Collaborated with IT managers in resolving outages, and IT Management and vendors to scope out new requirements. * Led business unit interaction, gathering requirements for upgrades and new applications enterprise-wide. * Coordinated system outage windows and proactive outage response to resolve business-impacting issues.* Spearheaded troubleshooting and support initiatives, responding to outages 24/7. Documented support solutions.* Led application administration, established user accounts, and maintained appropriate security levels.

TECHNICAL SUPPORT | BUSINESS ANALYST Led as business analyst, application manager for HSP-Uniflow; managed all technical issues, testing, and upgrades. Wrote stored procedures, DTS Packages, query request in SQL 2000, and scheduled SQL jobs.* Partnered with external vendors and banks to gather requirements, design and write SQL stored procedures, perform testing and implementation, and support SQL related items for data exchange.

Responsibilities include Electronic Data Discovery of emails, e-files, and applications based on electronic data subpoenaed by courts. Transfer data to database of customers choice

o Evaluate and Implement new SQL Server Maintenance Process to perform clean up on Fragmented Indexes and System Backupso Vendor contact for 3 party software used by AOSo Provide as needed, Tier 2/3 Support for internal customer issues.o Implement ITIL Foundations fundamentals for new and existing processes for which I am responsible.

Responsible for all SQL/Unix related activity on servers including Queries, DTS, Stored Procedures.Responsible for life cycle of Project Management (Requirements, Upgrades, Testing and Releases)Direct contact for all application related issues.

Create user accounts on Sprint PCS Domain via User ManagerCreate user accounts for Internal Sprint PCS applicationsProject Management Liaison involving any Sprint PCS Security Administration activityAllocate Security Administration hours for all projects.

Major Outage Coordinator/ContactSupport of networking, Anti-Virus, password resets, printer issues, and general Microsoft questions.Business Application Support