Duane Taylor Email and Phone Number
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Transformation is critical in the healthcare sector, but people are at the heart of any organization. I lead global healthcare initiatives, create adaptable strategies, and execute transformation roadmaps that facilitate collaboration, optimize performance, and ensure the delivery of world-class patient care.Strategic and people-focused, my passion revolves around developing talent, positioning healthcare systems to drive growth, and applying my legal background to navigate complicated situations. My team members, peers, and strategic partners recognize me as a strategic asset with deep healthcare insights, a growth mindset, and a talent for sparking meaningful change. Show me any healthcare system or organization, and I will accelerate it to its highest potential.As an executive consultant, I’m sought after to lead enterprise-level engagements and advise senior government leaders. I recently enabled Aetna to deliver on its EU strategy to build a provider network in the United Kingdom, Germany, Denmark, and others. I also worked closely with Jamaica’s senior government and healthcare leaders to deliver a managed care solution after a 78% reduction in USAID’s funding for HIV services by building a funding mechanism that closed the financial gap.Additionally, I leveraged my cross-cultural communication, conflict resolution, and strategic leadership skills while mediating disputes and driving excellence during other engagements with the CDC, US Dept. of HHS, World Bank, and Inter-Development Bank as a Master Trainer and Facilitator.My interests and areas of expertise include:• Global Healthcare Operations• Mergers & Acquisitions (M&A)• Healthcare Performance• Organizational Psychology• Business Transformation • Stakeholder Engagement & Management• Leadership Development• Business Process Excellence• Organizational Culture• Corporate Governance Over the years, I’ve worn many hats and had the opportunity to deliver projects at the intersection of people, culture, transformation, and healthcare. However, my time at the helm has taught me that my value is the following.• Ideas are everywhere. Execution is rare. My talent comes from combining both.• Transformation means nothing without stakeholder buy-in. I connect with people on a human level and apply my influential communication skills to translate complex concepts into easily understood information.• The status quo leads to stagnation. My focus on continuous improvement allows me to achieve personal and organization-wide growth.
Family Health Center Inc.
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Chief Operating OfficerFamily Health Center Inc. Oct 2024 - PresentKalamazoo, Mi, Us -
Chief Operating OfficerMetro Health Dc Jul 2019 - PresentWashington, District Of Columbia, UsLeveraging my extensive professional experience, I’m in charge of all aspects of a $3.5M community health center with three locations. My job is to build a strategic plan that ensures the continuous improvement of high-quality healthcare services. Additionally, I engage with staff, healthcare providers, and the community to foster relationships and promote the organisation’s commitment to excellence in healthcare provision.● Business Growth: Doubled patient revenue within one year by achieving Federally Qualified Health Center “Look-Alike” status which led to enhanced reimbursement from Medicare and Medicaid while also providing quality care to underserved populations.● Data-Driven Decision Making: Empowered health centre to make well-informed, insight-driven decisions while also ensuring regulatory compliance and improving care quality by leading healthcare data analytics and associated programs.● Cross-Team Collaboration: Enhanced overall operations while ensuring regulatory compliance by collaborating with external stakeholders, commissioners, professional bodies, regulators, primary care, and other national organisations. -
Vice PresidentOic Of South Florida Dec 2017 - Jun 2019Ft Lauderdale, Fl, UsDuring my time with the OIC of South Florida, I directed day-to-day operations, including the creation of our strategic plan, management of a $15M+ budget, and all aspects of business development. I analyzed and continuously improved new business models that delivered increased customer value through higher levels of care, greater access to services, and new delivery channels. ● Organisational Culture: Applied The Collaborative Way methodologies to change workplace culture which increased employee engagement and customer satisfaction scores by 65% and 50%, respectively.- Created, implemented, and continuously improved business and people change plans that engaged teams while also fostering more inclusive, high-performing culture which led to 75% reduction in employee turnover.● Business Development: Generated 60% revenue growth within two years by devising social enterprise model and tapping into staff relationships while also diversifying funding mechanism which led to winning two contracts worth $2.5M+.● Strategic Planning: Architected new strategic roadmap that gained buy-in from board and overhauled organisational direction within first 120 days by amplifying key capabilities, identifying new partnerships, and facilitating improved resource allocation. -
Chief Executive Officer | Chief Operating Officer | Chief Financial Officer | General CounselMid-Atlantic Association Of Community Health Centers Jun 2004 - Feb 2017Annapolis, Maryland, UsWhile advancing through various C-suite leadership roles within this organisation with +200 community health centres and $2.2B in revenue, I trained and coached senior leaders, recruited talent, and guided initiatives that increased employee engagement along with overall growth. ● Population Health Management: Drove digital transformation by innovating clinically integrated network during data warehouse project that linked all 215-community health centre EMRs through web-based real-time interface. ● Cost Savings: Championed state-wide, value-based care-cost containment initiative that facilitated emergency room diversion, care co-ordination, hospital readmission reduction, and targeted workforce productivity improvements via Lean Six Sigma projects which produced $200M in cost savings for State of Maryland’s healthcare system over three years. ● Operational Transformation: Transformed operations at 215 community health centres by closely collaborating with physicians and physician groups to implement performance improvements which increased net revenue by $250M.● Process Standardisation: Created and implemented integrated clinical care network which standardised clinical operating processes across all primary care entities by establishing structured business planning for ACO development.- Enhanced operational and clinical performance-based initiatives using specific value-based measurement tools.● Strategic Growth: Sparked 200% growth in association membership within six months which led to additional revenue streams, greater resource allocation, and stronger ability to advocate for policies that benefitted community health.● Enterprise Project Management: Spearheaded Alternative Payment Methodology Project while partnering with Medicaid, managed care entities, and hospitals that delivered $125M+ in cost savings over two-year period. Project led to risk-based agreements between primary care sites and MCOs which produced over$1M+ in revenue for centers. -
Senior Program DirectorAssociated Black Charities May 2003 - May 2004Earlier in my career, I led a $24M HIV/AIDS program for a national foundation. My role involved building relationships with key opinion leaders (KOLs), non-profit organisations, and research institutions to advocate for and facilitate the creation of healthier communities.● Program Management: Mitigated risk by creating Corporate Compliance Program that facilitated administration of 248 contracts as well as 45 and 50 annual Quality Improvement Site Visits and Administrative Site Visits, respectively.● Revenue Growth: Generated $2M in additional program revenue within one year by securing federal contracts, liaising with venture capital firms, and garnering private foundation funding.
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Chief Financial OfficerAmericare In-Home Nursing Apr 2002 - May 2003Oversaw $7 Million budget for in-home nursing services spanning Northern Virginia and suburban Maryland. Directed operations for entire Finance department, including Human Resources, Accounts Payable & Accounts Receivable, and Accounting. Adhered to compliance guidelines and federal regulations across all initiatives and operations. Streamlined operations, minimized wasted resources, and optimized costs.* Implemented innovative techniques to maximize revenue: captured lost revenue, improved coding/billing processes, and recruited top-talent financial specialists.* Led effort to capture more than $1 Million in lost revenue within six months.
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Director Of Financial ServicesThe Hospices Of The National Capital Region May 2000 - Apr 2002Secured partnerships and generated new revenue for the 5th largest hospice in the United States. Managed wide-reaching institutional network consisting of HMOs, hospitals, skilled nursing facilities, and other health care organizations; coordinated with executive leadership in strategic planning and contract negotiations. * Maximized revenue through innovative business development efforts, yielding $10 Million increase in annual revenue.
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Senior Vice President Of Contracting & Network DevelopmentThe George Washington University Health Plan May 1999 - May 2000Held charge over more than 400 contracts with this insurance provider (acquired by United Health Care). Enriched network of private health care providers through accurate, attentive contract management.* Implemented two full replacement networks, reducing excess spend of $800K from outdated contracts: behavioral health (mental health and substance abuse), and dental services.* Served as key player of Transition Team during company’s acquisition, supporting General Counsel, Chief Financial Officer, and Chief Executive Officer.
Duane Taylor Skills
Duane Taylor Education Details
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The Chicago SchoolIndustrial And Organizational Psychology -
American UniversityInternational Law & Health Law -
University Of ChicagoPublic Policy And Master'S Certification In Public Health -
Hampton UniversityPre-Law -
University Of ChicagoPublic Policy
Frequently Asked Questions about Duane Taylor
What company does Duane Taylor work for?
Duane Taylor works for Family Health Center Inc.
What is Duane Taylor's role at the current company?
Duane Taylor's current role is Transformational Leadership | Healthcare | Global Operations | Organizational Psychology | Cross-Cultural Collaboration.
What is Duane Taylor's email address?
Duane Taylor's email address is du****@****chc.com
What is Duane Taylor's direct phone number?
Duane Taylor's direct phone number is +130157*****
What schools did Duane Taylor attend?
Duane Taylor attended The Chicago School, American University, University Of Chicago, Hampton University, University Of Chicago.
What skills is Duane Taylor known for?
Duane Taylor has skills like Strategic Planning, Program Management, Public Speaking, Healthcare, Program Development, Leadership, Community Outreach, Executive Management, Public Health, Leadership Development, Management, Team Building.
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