• Oversaw investigations and settled claims through effective research and negotiation by analyzing liability and damages, while reviewing claims for purposes of fraud and resolution potential, precise reserves, and recovery efforts. Directed claims, including supervised budget parameters per contract of services• Mapped-out objectives through monitoring productivity as to the execution of internal processes and systems. Compiled all pertinent documentation, medical reports and appraisal damages; examined and distributed records to associated parties to ensure investigative process met instructed specifications• Recognized as a top consistent performer, exceeded targets & influential in producing perspective, consistently exceeding closings-year to date; numbers increased from 74% to 94% within 6 months• Ranked 1/50 for successful claims closing performance as a rookie within first 10 months• Actively improved the ability to create a positive customer experience by developing new client and vendor rapport practices. Maintained an 85% or higher customer satisfaction survey score through problem resolution strategies

• Revitalized a highly competitive athletic department as a diversified coach and teacher, provided personal training and workout program designs to middle and high school specialized athletes and teams • Provided day-to-day coaching and education classes to physical education teachers and staff on the best strength & conditioning practices, nutrition, and appropriate healthy lifestyle choices for student athletes• Held 'Fundamental of Fitness, Strength & Conditioning' classes each week to engage active dialogue while advising players of appropriate training methods; topics such as but not limited to: Weightlifting for Fitness and Metabolic Conditioning, Training for Fitness, Injury Prevention, Increasing Mobility, Setting Goals, and Nutrition Management• Effectively collaborated with coaches to coordinate and implement Annual Fitness Camps focused on an array of conditioning needs, including the instruction and supervision of proper lifting & exercise techniques. Designed and implemented Speed & Agility Camps for athletes, targeting: Football, Boys & Girls Basketball, Track, Baseball, Volleyball, Soccer, Hockey, and Cycling• Implemented innovative targeted training methods that resulted in a 40% average injury decline for all teams• Trained over 190 All County Candidates spanning over 7 college preparatory athletic teams• Key Training Accomplishments Include: 2008-’09 FHSAA Football Class 3A District Champions (Undefeated) -- 2009 Florida District & State Champion Class 3A Boys 110 Hurdles -- 2010 Florida District & State Champion Middle School Girls 400M -- 2010 Florida; District & State Champion Class 3A Boys 100M and 200M -- 2010-’11 FHSAA Girls Basketball Class 3A State Finals Runner-Up -- 2011 3A Baseball Regional Champions & 5A,4A,3A,2A District Baseball Player of the year -- 2011 4A,3A,2A District Soccer Player of the year -- Track & Field Junior Olympics 3x champion and 2013 State Champion in 200M

• Created and operated fundamental injury prevention-strength programs to improve clients' performance-endurance• Provided thoroughly consistent accountability and implemented initiatives that elevated performance while building motivational morale to maximize clients’ results• Established and operated foundational injury prevention-strengthening programs to improve clients’ performance- endurance• Prepared specialized fitness routines for individualized training with pace-intensive levels for on average 10 clients daily by applying a training style that focused on recognizing & leveraging individuals' strengths• Nearly 10 years of steadily exceeding clientele, by growing and maintaining a positive reputation & work ethic; clientele ranging average of 30 persons, contracted independently/privately to train, longest ongoing contract 5 years• Personally brought in 40% of gym’s overall personal training revenue; Brought in 25% of the overall product revenue sells by up-selling supplement products to my personal training clients• Increased sales & monthly revenue by 60% within 8 months by executing successful marketing campaigns that increased clientele by 55% • Trained the following: 2010 US Junior Olympian Sprinter 100M & 200M; 2010 US Junior Olympian Distance Runner 400M; 2008-’09 NFL Atlanta Falcons Long Snapper; 2010- ‘11 US Marine & Valdosta State Football Defensive End