Duane Waters, Mba Email and Phone Number

• Leads 11-12 F&B teammates, and in addition, built the Catering Team from scratch.• Reviews and analyzes various financial results/reports to monitor overall Food and Beverage performance and take any corrective actions that may be needed.• Monitors market conditions that impact menu offerings, business volume, and profitability.• Directs ordering amounts, timing of orders, receiving, invoice settlement and accuracy, storage temperatures in all areas.• Continually researches vendor opportunities, pricing, service, and evaluates vendor relationships to the benefit of the facility.• Approves catering policies and pricing; while carrying out planning, production and closure of all events.• Implements policies and procedures for department, including compliance of company standards relating to quality of products and services.• Spearheads interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.Catering, Leadership, Food and Beverage, Training, Menu Development, P&L, Budgeting, Cost Control, Risk Management, Performance, Guest Satisfaction

• Monitored financial performance on weekly and monthly basis through verification and analysis of financial reports.• Spearheaded the dining service department operations, maximizing revenue.• Created and implemented new policies and procedures, and in addition, in charge of payroll and hiring.Fine Dining, Food and Beverage, Process Improvement, Operations