Duane Gallup Email & Phone Number

Mansfield, Tx, Us

Mansfield, Tx, Us

Dental I.T. professional consultant and network engineer. As a founding partner, we help Dentist go digital and stay digital with a keen eye on HIPAA compliance issues that get many Medical and Dental professionals in trouble. Our biggest selling product and service is our suites of Backup-Disaster-Recovery solutions. Our premium solutions guarantee your office is up 99.99% of the time with a backup server ready to take over any time your primary server fails, with encrypted cloud based off-site backups. We don't want our clients dependent on any single piece of hardware, so that they are able to practice, even during a disaster. Of the I.T. companies in North Texas that specialize in the Dental profession, we have more qualified techs hitting the pavement than almost all of them. Call me for a free consult to see how we can help your practice. 855-Digi-DDS or 855-344-4337.

Las Vegas, Nv, Us

Consulted with Dentist on their I.T. needs and provided solutions. After working here for 18 months, I decided it was time to open a better business with fresh ideas.

Us

DCA Admin Assistant/ADR Coordinator/Network EngineerRecruited to support the District Court Administrator, accountable for Settlement Week, ADR record keeping, network security, network management and broad-ranging duties including:o Direct interface with Civil Courts, meeting their needs by providing solutions.o Full responsibility for Civil District Courts I.T. network: desktops, routers, switches and servers: Terminal Servers, Exchange Servers, Domain Controllers, and Share Point Serverso Reconfigured and maintained Cisco PIX 515e Firewall/Routero Cleaned up Active Directory, and re-configured Exchange 2003o Desktop and Server support for all Civil District Judges in Dallas, on Windows 2003 Domain, with XP Workstationso Setup Remote Web Workplace, and Share Point o Setup Exchange “Push” to Cellular devices and HTTP over RPC with SSL encryptiono Created baseline security templates and specific role-based GPOs for servers and workstations.o Assisted District Court Administratoro Followed Commissioner Court proceedings and reported issues effecting the Courtso Coordinated with mediators and the courts to facilitate Alternative Dispute Resolutionso Coordinated and managed Settlement Weekso Responsible for Dispute Mediation Services contract administration

Premier Network Support Engineero Contracted with Microsoft as Premier Network Support Techniciano Trained in LCS, DNS, DHCP, ISA, M/S NLB, and Virtual Server and tracing TCPIP.o Worked with IT professionals (customers) on resolving issues on the above Server Platformso Supported Vista Beta Program, Debugged Vista, Researched Vista and IE 7 Issueso Solved MSPHOT Cases, as last point of escalation, for Platforms, Office Products, & IE7o On research sub-team, to research growing front line support issues, and write support articles on the results of those issues.

Provided design, maintenance and on-site support for small and mid sized clients that included: Heart Center of North Texas, Boriack Interiors, Agape Christian Fellowship, Family Medicine Associates, and many Dentist, Orthodontist, and other Dental professionals.o Sold, designed, installed, and serviced Vertical Dental Solutions (VDS) combining all aspects of digital imaging, scheduling, billing and Electronic Medial Records (EMR) for Medical and Dental clients.o Business Consultant, responsible for designing workplace efficiency, and finding solutions to customer needso Project Coordinator with excellent customer service skills and problem resolution while keeping customers at ease throughout transitions o Managed technical team of on-site and in-house computer professionalso Responsible for sales, customer satisfaction, and company growtho Managed all aspects of the business o Designed, implemented, serviced, and maintained many NT/Win2000/2003 networks in the DFW, with many references, using advanced skills in design and implementation of LAN’s and WAN’so Installed and maintained Wide Area Networks (WAN’s) using advanced skills with routerso Advanced skills to troubleshoot Microsoft platforms, including: DOS, Windows 9x, NT, 2000, 2003, SBS, XP, Excel, Word, Outlook, Front Page, and Exchange 2000 & 2003o Skills in disaster recovery and tape backup solutions w/ Veritas v.9 & v.10 & MS Backup

o Business Consultant, solving customers problems by fitting current technological solutions to customers needso Project Coordinator, Pre & Post Technical Saleso Increased margins from 14% to 24% while gaining sales volumeo Introduced Value Added Services for presentation to professional clients o Certified the company as an HP Reseller & Service Center

Atlanta, Ga, Us

o Sales consistently in the top 10% Nationallyo Worked out local computer issues and worked as a liaison with IT support and local brancho Worked with corporate account representatives as well as with representatives of national lumberyards, for product rolloutso Helped customers meet objectives for co-op advertising opportunitieso Responsible for maintaining inventories on hardwood products, that required 6-month projectionso Worked with National Sales team to ensure adequate inventory for scheduled promotionso Responsible for quick problem resolution, and the ability to de-fuse customer complaints and turn them into opportunities o Trained many associates, as well as managers on Windows NT Workstation 3.5 as well as early Office applications

Serviced residential and commercial HVAC equipment.

Serviced and repaired residential and commercial HVAC Equipment

Bba, Marketing, Management

Associates, Business Administration

Deploma, General Study