Duane Long Email & Phone Number

Lewisville, Tx, Us

Lewisville, Tx, Us

Dfw, Tx

Owner and Lead ConsultantOffering project management, process improvement, and training consulting services. -Led consulting engagements in project management, process improvement, and training, delivering strategic results for diverse clients.-Reduced report delivery time by 50% through strategic Power BI reporting for a North American auto supply company.-Guided a startup manufacturing client to operational efficiency, reducing startup time by 50% and cutting space needs, achieving $120,000 in annual savings.-Coached five individuals to earn Lean Six Sigma certifications, advising a healthcare executive to boost operational effectiveness and communication impact.-Instructed and coached students at DFW Area Technical Training School, enhancing training and learning outcomes.

Denton, Texas, United States

-Led cross-functional teams to eliminate $56MM in unauthorized sales through improved credit risk controls.-Reduced reporting time by 75% via automation, supporting 1,100+ stores and enhancing operational efficiency.-Delivered a $60MM increase in direct sales by leading Salesforce CRM implementation and setting strategic direction.-Developed a data strategy that eliminated 70% of duplicate accounts within one year using SQL, Tableau, and Alteryx.

Denton, Texas, United States

-Drove a $60MM increase in direct sales year-over-year by leading the Salesforce CRM implementation, setting the strategic direction, and ensuring successful project outcomes. Partnered with executives on future strategy.-Served as product owner and scrum master, overseeing Agile teams and managing global rollout activities while enhancing team performance.

Irving, Tx

-Managed an 8-person agile team to integrate ServiceNow and Tableau for quality-enhanced IT Quality reporting.-Orchestrated automation and Automation Anywhere RPA projects, partnering with developers to meet stakeholder requirements, resulting in significant operational efficiency gains.

Irving, Texas, United States

-Produced $8MM in productivity increases by managing flagship product improvements.-Cut IT outages by 33%, saving $7MM by establishing a new QA department and standardizing processes.-Directed a Lean Sigma program for 1100 associates, managing the portfolio, certifying 10 Green Belt candidates, and providing $36MM in project benefits.-Optimized healthcare benefit coordination for the State of Alaska Medicaid program, reallocating resources to generate $200,000 in benefits.

Frisco, Texas, United States

Collaborated with hospitals and staff to reduce insurance denials while mentoring a Lean Six Sigma Black Belt candidate, enhancing the revenue cycle process.

Dallas, Texas

• Saved $5MM annually by optimizing ATM image processing with a 12-member team using DMAIC/Kaizen.● Created six BPM dashboards, aligned key metrics, and conducted risk assessments and audits.