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Duane Rochester Email & Phone Number
Banquet Captain, Front of House
at
Heirloom LA
LinkedIn matched
✓ Verified Jul 2026
2 data sources
Profile completeness 71%
Current company
Role
Banquet Captain, Front of House
Location
Los Angeles, California, United States
Who is Duane Rochester? Overview
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Quick answer
Duane Rochester is listed as Banquet Captain, Front of House at Heirloom LA, based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for Duane Rochester.
Duane Rochester previously worked as Day of Wedding Coordinator at Honey Fitz Events and Web Operations Specialist at Penske Media Corporation.
Company email context
Email format at Heirloom LA
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Heirloom LA
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Profile bio
About Duane Rochester
Experienced Technical Support Specialist with a 15+ year track record of providing sound resolutions to challenging IT situations. Skilled in delivering first-line and second-line end-user support across physical and virtual workstations working with hardware, software, network printing, videoconferencing, office imaging, and wireless communication devices. Effective communicator who can collaborate with cross-functional departments to efficiently resolve technical concerns. Remains up-to-date on Microsoft and Apple operating systems and hardware.
Current workplace
Duane Rochester's current company
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9 roles
Duane Rochester work experience
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Banquet Captain, Front Of House
• Leads medium to large teams of servers, bartenders, and bussers to run corporate and wedding events providing excellent customer service• Coordinates with head chef and kitchen staff to deliver food timely, yielding a 95% satisfaction rate• Serves as primary contact for food and beverage questions, resolving 100% of inquiries within the event timeline • Ensures reduced rental equipment loss and venue damage saving clients on overage costs• Manages staff shift hours to minimize… Show more • Leads medium to large teams of servers, bartenders, and bussers to run corporate and wedding events providing excellent customer service• Coordinates with head chef and kitchen staff to deliver food timely, yielding a 95% satisfaction rate• Serves as primary contact for food and beverage questions, resolving 100% of inquiries within the event timeline • Ensures reduced rental equipment loss and venue damage saving clients on overage costs• Manages staff shift hours to minimize labor cost overages Show less
Day Of Wedding Coordinator
Honey Fitz Events
• Assists the principal event planner in overseeing vendors, managing the timeline, carrying out changes to the event timeline, and resolving client conflicts• Taking care of the personal needs of the bridal party and groomsmen• Processing and recessing the bridal party and family• Maintaining bride and groom’s personal inventory and delivering to the couple at the night’s end• Overseeing vendors’ breakdowns and conducting venue walkthroughs to ensure that event space is… Show more • Assists the principal event planner in overseeing vendors, managing the timeline, carrying out changes to the event timeline, and resolving client conflicts• Taking care of the personal needs of the bridal party and groomsmen• Processing and recessing the bridal party and family• Maintaining bride and groom’s personal inventory and delivering to the couple at the night’s end• Overseeing vendors’ breakdowns and conducting venue walkthroughs to ensure that event space is returned to its original condition• Overseeing rehearsal dinners and post-wedding brunches Show less
Web Operations Specialist
• Provided 1st-level technical support for WordPress and other software, resolving 95% of tickets within the department Service Level Agreement• Conducted quality assurance testing for critical bugs and technical issues, leading to improved website availability• Trained editorial end-users in WordPress and proprietary email marketing software tools, raising marketing campaign success• Managed Google Analytics and other user accounts under VP's direction, improving sales and… Show more • Provided 1st-level technical support for WordPress and other software, resolving 95% of tickets within the department Service Level Agreement• Conducted quality assurance testing for critical bugs and technical issues, leading to improved website availability• Trained editorial end-users in WordPress and proprietary email marketing software tools, raising marketing campaign success• Managed Google Analytics and other user accounts under VP's direction, improving sales and editorial data accuracy• Maximized analytics software functionality by customizing Google Analytics reports for sales, editorial, and end-user engagement with content Show less
Apr 2015 - Apr 2018
It Operations Manager, Variety Magazine
• Assisted in migrating IT infrastructure from Reed Business to Penske Media network, optimizing network efficiency• Provided 2nd level hardware and software support to various teams, troubleshooting and resolving hardware and software issues with a 75% fix rate• Provided support for various Windows and macOS operating systems and hardware, obtaining by 75%Onboarded and offboarded all Variety personnel in the US and abroad, reducing turnover time in redeploying equipment and… Show more • Assisted in migrating IT infrastructure from Reed Business to Penske Media network, optimizing network efficiency• Provided 2nd level hardware and software support to various teams, troubleshooting and resolving hardware and software issues with a 75% fix rate• Provided support for various Windows and macOS operating systems and hardware, obtaining by 75%Onboarded and offboarded all Variety personnel in the US and abroad, reducing turnover time in redeploying equipment and transferring legacy employee data to new hires• Managed Windows Active Directory, VPN, and Microsoft Exchange accounts, tightening security and minimizing loss of proprietary data Show less
Dec 2012 - Apr 2015
It Service Delivery Desktop Support Analyst, Tier 2
• Provided innovative ideas to Windows and Apple end users on the sales and editorial teams• Resolved 1st and 2nd level incidents, achieving a reduction in employee downtime• Maintained accurate inventory of hardware and software deployments• Provided offsite desktop and software support at industry events and tradeshows
Nov 2004 - Nov 2012
It Service Delivery Desktop Support Analyst, Tier 1
• As part of a global helpdesk, I provided Tier 1 hardware, software, printer, and videoconferencing support to 300+ office and home-based employees throughout the western region of the United States and abroad.
Jan 2002 - Nov 2004
Administrative Assistant To Head Of It, Temporary
Jan 2002 - Nov 2004
Office Manager
Harrogate Corporation
• Assisted the CEO and an Account Manager in the acquisition and sales of Unisys mainframe computers and peripherals to customers throughout the Europe, Asia and the United States
Feb 1999 - May 2000
FAQ
Frequently asked questions about Duane Rochester
Quick answers generated from the profile data available on this page.
What company does Duane Rochester work for?
Duane Rochester works for Heirloom LA.
What is Duane Rochester's role at Heirloom LA?
Duane Rochester is listed as Banquet Captain, Front of House at Heirloom LA.
Where is Duane Rochester based?
Duane Rochester is based in Los Angeles, California, United States while working with Heirloom LA.
What companies has Duane Rochester worked for?
Duane Rochester has worked for Heirloom La, Honey Fitz Events, Penske Media Corporation, Reed Business Information, and Harrogate Corporation.
How can I contact Duane Rochester?
You can use AeroLeads to view verified contact signals for Duane Rochester at Heirloom LA, including work email, phone, and LinkedIn data when available.
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