Duane Row

Duane Row Email and Phone Number

Telecommunications specialist @
Duane Row's Location
Dallas-Fort Worth Metroplex, United States
Duane Row's Contact Details
About Duane Row

I have many years of technical experience in the telecommunication field. I worked as a Level-3 support engineer in a large voicemail network services company. I have also managed a Network Operation Center that monitored voice and network systems. Currently I am maintaining calling card equipment, collaboration software, and network equipment at a Pulsar, Inc. data center.

Duane Row's Current Company Details
Pulsar Inc.

Pulsar Inc.

Telecommunications specialist
Duane Row Work Experience Details
  • Pulsar Inc.
    System Integrator
    Pulsar Inc. Sep 1997 - Present
    Dallas/Fort Worth Area
    • Wrote all coding for the IVR component of a project called WavPort, for voice activated interface to the local network exchange. Patents 6853714, and 8923499• Wrote interface code on a voice switching and IVR platform for carrier grade phone card applications.• Handled design, debugging, and feature adds for a Collaboration Conferencing project, using Cake PHP and Oracle database schemas• Installed telephony and network equipment in many different colocation centers and customer sites.• Currently maintaining carrier voice switches running with various application servers, used for calling card traffic, and audio campaigns for wireless carriers. This traffic is both TDM and VoIP.• Handle all Oracle PL/SQL functions and stored procedures for existing phone card applications, conferencing and audio campaigns. I also handle all database work for experimental and new projects being developed.
  • Ons Octel Network Services
    Technical Service Engineer
    Ons Octel Network Services Oct 1994 - Sep 1997
    Dallas/Fort Worth Area
    Technical Service Engineer• Supplied Level-3 technical support for Octel voicemail equipment, as well as all peripheral telecommunication equipment used in the voice and data networks.• Traveled extensively to handle upgrades, installations, load balances and major service interruptions in the field offices, and client locations. • Wrote project plans for moves and changes, installations, and load balances for the service centers • Maintained and serviced all monitoring systems for the Network Operations Center, by updating alarm monitoring software, and writing scripts to check on network connectivity.NOC Manager• Promoted to the Manager of the NOC for ONS network. This included voice networking, data networking, and telecommunication equipment monitoring. • Supervised 18 people over 3 shifts.• Was able to reduce overtime by handling technical events, so escalation to the field was kept at a minimum.
  • Pulsar Communications Inc.
    Technician / Programmer
    Pulsar Communications Inc. Sep 1983 - Oct 1994
    Dallas/Fort Worth Area
    • Technician / Installer • Handled cable management• Handled Mitel PBX systems and various Key Systems.• Handled Dytel call processing systems. These systems were connected to PBX and Central Office equipment, to handle interactive messaging.• Handled Call Center software such as predictive dialers, automated queuing, and voice recording.Programmer• Worked with EDS (Transportation System Group) to develop a communication system for OTR drivers, based off their VISA credit cards. Used to secure the truckers location (before GPS) and allow phone calls for truckers. This involved creating software for a softswitch (Excel), programming IVR products, and creating Interface software for the EDS (TSG) computer array.

Duane Row Skills

Voice Over Ip Telecommunications Unified Communications Integration Data Center Troubleshooting Pl/sql Oracle Sql Developer Cakephp

Duane Row Education Details

Frequently Asked Questions about Duane Row

What company does Duane Row work for?

Duane Row works for Pulsar Inc.

What is Duane Row's role at the current company?

Duane Row's current role is Telecommunications specialist.

What is Duane Row's email address?

Duane Row's email address is dr****@****omm.com

What is Duane Row's direct phone number?

Duane Row's direct phone number is +121441*****

What schools did Duane Row attend?

Duane Row attended University Of North Texas, Richland College, The University Of Texas At Austin, International School Of Kenya, Rabat American School, Colegio Franklin Delano Roosevelt.

What skills is Duane Row known for?

Duane Row has skills like Voice Over Ip, Telecommunications, Unified Communications, Integration, Data Center, Troubleshooting, Pl/sql, Oracle Sql Developer, Cakephp.

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