iGaming professional with over 8 years of experience in the sports betting and online casino industry. I specialize in analyzing odds for various sports betting markets, identify negative trends and create unique offers to maximize profits. My expertise in risk management, market analysis, and competitor analysis allow me to identify and capitalize on profitable situations. I have a proven track record of successfully managing large wagers and generating consistent returns. I am passionate about staying up-to-date with the latest industry trends and developments and am always looking for ways to improve my strategies. I also have 2 years experience as a customer support agent as well as customer support management. As an experienced customer support agent in the iGaming industry, I am dedicated to providing exceptional service to every customer I interact with. With a passion for problem-solving and a deep understanding of the needs and expectations of online gaming customers, I have developed a reputation for delivering top-notch support and guidance. Throughout my career, I have become well-versed in a variety of iGaming platforms and technologies, enabling me to quickly troubleshoot technical issues and provide detailed explanations to customers in a clear and concise manner. I pride myself on my ability to communicate effectively and build strong relationships with customers, while always striving to provide a personalized and positive experience. In addition to my technical skills, I am also an empathetic and patient listener, always taking the time to understand each customer's unique situation and needs. I am constantly seeking new ways to improve my skills and stay up-to-date with the latest trends and developments in the iGaming industry.I get excited at the prospect of working with newly launched Sportsbooks, implementing strategies to increase revenue, minimize risk and create unique offers to stand out from the crowd.Lets connectemail: duaneschreuder@gmail.com