Duane Freeman Email and Phone Number
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My specialty is consumer and commercial lending in the automotive sector. I have 20 years of experience with Bank of America and an additional 8 years of experience at Ford Motor Credit. My value proposition includes:►P&L Ownership – Success building businesses from the ground up to million-dollar revenue streams. Consistent track record of being top performer for revenue, loan originations, referrals, and customer service. At Bank of America, surpassed all previous records for growing franchise automobile client relationships and launched new organizational structure to dramatically accelerate market share.► Leadership Excellence – Recognized on 360 assessments for regularly exceeding expectations for strategic thinking, operational excellence, adaptability, influence, and development and support of optimal teams. ►Technical Acumen – Deep knowledge of the full life-cycle of the lending process. Experience on both the automotive dealer and bank sides of the business; have held roles overseeing underwriters and funders and performing credit analysis.
Bank Of America
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Svp, Client Direct Sales ExecutiveBank Of America Jan 2022 - PresentCharlotte, Nc, Us►Role: Promoted to lead national client direct sales force during period of significant industry transition. Manage multibillion-dollar consumer auto loan portfolio originated from 30+million client base. Staff: up to 300►Success: Led national change management initiative to optimize operating model to improve efficiency, client experience, and pull through rates. - Delivered billions of dollars in originations while right sizing capacity and improving client experience. -
Svp, Consumer Vehicle Lending National Sales ExecutiveBank Of America Sep 2014 - Jan 2022Charlotte, Nc, Us►Role: Promoted to lead national sales force during period of significant transition and growth. Manage multibillion-dollar consumer auto loan portfolio originated from 8,000 dealer relationships. Staff: up to 140►Success: Led national change management initiative to reengineer sales teams and drive unprecedented growth. - Delivered billions of dollars in originations by implementing national restructuring plan.- Achieved 40% and 56% increase, 117% and 119% over plan for auto and RV portfolios.- Increased NIBT by 6% while reducing operating costs.- Captured 5 point gain in customer satisfaction scores.- Implemented inaugural automated client relationship management tool contributing to a 13% and 20% jump in auto and RV leads respectively in first year. -
Svp, Dfs Northeast Regional Market ExecutiveBank Of America Jul 2012 - Sep 2014Charlotte, Nc, Us►Role: Develop strategies to grow business while retaining and deepening relationships with existing clients. Manage multibillion-dollar consumer and commercial auto loan portfolio Coach and lead client management team of 15 to 26.►Success: Created business development roadmap to propel region to #1 in nation for auto retail market share.- Increased commercial revenue and exceeded goals for retail volume, retail RAS, and NIBT- Realized virtually no commercial credit losses and retail credit losses below objective.- Achieved the lowest projected losses on auto retail orginations of any region.- Recognized as top producer nationwide for new commercial logos.- Led region in referrals in 2 categories in 2013, exceeding plan by 50%.- Garnered 87% satisfaction score on voice of customer survey.- Achieved 94% score on employee engagement survey; recognized as top performer -
Svp, Sr. Client Manager National AccountsBank Of America Dec 2005 - Jul 2012Charlotte, Nc, Us►Role: Oversaw retail loan financing and a full range of commercial banking services to dealers in automotive/recreational vehicle industries. Identified, nurtured, and maintained strategic auto dealer relationships and partnered with business development team to drive operational efficiencies, leverage brand equity, and deliver an exceptional consumer finance experience. Served as voting member of Monthly Operating Committee.►Success: More than tripled dealer relationships and increased revenues approximately 150% annually by negotiating and structuring unique preferred dealer programs with buy-in objectives.- Managed multibillion-dollar consumer auto loan portfolio encompassing 1,000 regional dealerships. - Attained annual consumer auto loan origination plan in excess of $3B.- Exceeded objectives for margin and performance for 6 consecutive years. -
Vice President, Client ManagerBank Of America Mar 2004 - Dec 2005Charlotte, Nc, Us►Role: Managed administration, growth, and retention of portfolio using consultative sales, credit analysis, and solution design skill set. Partnered with underwriters and retail loan specialists to effectively match client needs with bank solutions. Developed new franchise automobile dealer clients in Southern New Jersey, Delaware, and Philadelphia area markets.►Success: Built business from the ground up; climbed to #1 in year one, breaking all previous records for new business.- Established 157 new franchise automobile dealer client relationships within first 9-month period of emerging market. Only relationship manager in emerging Northeast market to establish 100 +new clients in the same 9-month period.- Achieved 127% of planned volume and exceeded September 2005 new dealer sign ups by 95 dealers. -
Dealer Account ManagerFord Motor Credit Jan 2001 - Mar 2004Dearborn, Michigan, Us►Role: Provided strategic business and finance advisory services to 15 key clients and increased fee-based product penetration at targeted dealerships. Completed dealership operating reviews and financial analysis.►Success: Communicated company’s exceptional value proposition to increase business by millions of dollars, exceeding all revenue targets.- Acquired $5.2M mortgage and $1.7M revolving line of credit from assigned dealership.- Secured $650K capital loan; captured a $2M and $1M floor plan from assigned dealerships.- Retained 2 floor plan accounts totaling $12.7M by proving value over competitor offers. -
Dealer Services SupervisorFord Motor Credit Jan 2000 - Jan 2001Dearborn, Michigan, UsManaged staff of 18 underwriters and funders and implemented policies and procedures for granting or extending lines of credit related to retail, wholesale, or commercial auto loans. -
Credit AnalystFord Motor Credit 1997 - 2000Dearborn, Michigan, UsReviewed retail/lease offerings from assigned dealers for credit worthiness; performed auto loan collection activities.
Duane Freeman Skills
Duane Freeman Education Details
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University Of UtahGeneral
Frequently Asked Questions about Duane Freeman
What company does Duane Freeman work for?
Duane Freeman works for Bank Of America
What is Duane Freeman's role at the current company?
Duane Freeman's current role is Finance & Business Development Executive - Expertise in Consumer & Commercial Lending for the Automotive Sector.
What is Duane Freeman's email address?
Duane Freeman's email address is du****@****aml.com
What is Duane Freeman's direct phone number?
Duane Freeman's direct phone number is (866) 607*****
What schools did Duane Freeman attend?
Duane Freeman attended University Of Utah.
What are some of Duane Freeman's interests?
Duane Freeman has interest in Family, Skiing, Eagles, Basketball, Phillies.
What skills is Duane Freeman known for?
Duane Freeman has skills like Credit, Finance, Customer Retention, Sales, Loans, Credit Analysis, Sales Management, Customer Satisfaction, Leadership, New Business Development, Negotiation, Banking.
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