Duane Vargas, Cia, Cssyb, Sfc™ Email & Phone Number

Taguig, NCR, PH

San Francisco, California, United States

San Francisco, California, United States

• Oversee and Assess AI responses for clarity and accuracy to meet user needs
• Offer constructive critiques to improve AI understanding and context
• Curate training datasets to ensure diversity and reduce bias
• Review user interactions to identify improvement areas
• Keep informed on AI advancements to enhance training methods

• Manage the recruitment process by tracking candidates in the ATS, facilitating interviews, and ensuring the hiring of qualified applicants.
• Draft employment contracts and handle job postings across various platforms to attract and evaluate candidates.
• Act as a liaison between candidates, clients, and RBS, facilitating smooth communication throughout the hiring process.
• Organize staff incentives and compile HR expense reports to support employee engagement.
• Source and pre-screen candidates while maintaining confidentiality of sensitive information.

Makati, National Capital Region, Philippines

• Oversee other financial consultants and assist with the day-to-day operations of the unit
• Proactively reach out to agents to establish meaningful long-term relationships
• Meet with clients to discuss financial goals and objectives
• Develop financial plans that meet clients' needs and goals
• Provide guidance on retirement planning, tax planning, and estate planning
• Monitor and review clients' investment porfolios to ensurethey alignwith their goals and objectives

Makati, National Capital Region, Philippines

• Explains the types of financial services to the clients
• Assesses the client's financial situation to present a financial plan
• Develops financial strategies by guiding the clients establish and achieve financial goals
• Monitors client's financial situation

Taguig, National Capital Region, Philippines

• Acting as point of contact for TA team's recruitment concerns under CBSC
• Doing weekly and monthly reports with the Hiring Managers and onshore counterparts
• End-to-end recruitment process: from screening to onboarding of the candidate
• Assigned to track and keep a healthy referral pipeline within the organization
• Handles different types of hard to fill in roles: SNow Developer, PowerBI Developer, Sr. Fullstack Developer, QA Midlevel Tester, QA Automation SNARE, Software Support Engineer, L1/L2 Service Desk, Infrastructure.

Taguig, National Capital Region, Philippines

• Be aware and updated on all Company's manpower requirements and liaise with hiring managers on the specifications of the roles
• Regular monitoring of helpdesk tickets, ensuring that all are reviewed and auctioned in a timely manner
• Conduct assessment / testing to candidates as required by the role
• Liaise with external recruitment agency as needed
• Handles different types of roles: Customer Service Representatives (Specialist), Team Leaders, Corporate Finance, Corporate Services, etc.

NCR - National Capital Region, Philippines

• Performs initial clinical interviews, assessment, and create psychological test report
• Records test results ensuring adherence to testing and data collection protocols, including behavioral observations
• Reviews the scoring, data, and summary reports for completeness and accuracy
• Maintaining test materials in proper working order
• Facilitates civilian neuropsychiatric test for License to Own and Possess Firearms
• Analyzes test results, organize, and present data in summary form

Bonifacio Global City, Taguig

• Source and recruit candidates by using different job platforms such as jobstreet, linkedin, social media, etc.
• Screens candidates resumes and job applications
• Acting as a point of contact and build influential candidate relationships during the selection process
• Assisting in recruitment hub processes but not limited to test administration
• Performs reference and background checks
• Following up on the interview process status

Filinvest, Alabang

• Provided in-depth technical support for Philips, Sanyo, Emerson, and Magnavox Video and Audio appliances based on USA, Canada, and Puerto Rico
• Maintain updated knowledge of company products and services to better provide customer support and service solutions
• Maintained composure and patience in face of difficult customer
• Gathered customer and technology information to determine technical support level; elevate calls to appropriate support level as necessary