• Oversee and Assess AI responses for clarity and accuracy to meet user needs• Offer constructive critiques to improve AI understanding and context• Curate training datasets to ensure diversity and reduce bias• Review user interactions to identify improvement areas• Keep informed on AI advancements to enhance training methods

• Manage the recruitment process by tracking candidates in the ATS, facilitating interviews, and ensuring the hiring of qualified applicants.• Draft employment contracts and handle job postings across various platforms to attract and evaluate candidates.• Act as a liaison between candidates, clients, and RBS, facilitating smooth communication throughout the hiring process.• Organize staff incentives and compile HR expense reports to support employee engagement.• Source and pre-screen candidates while maintaining confidentiality of sensitive information.

• Oversee other financial consultants and assist with the day-to-day operations of the unit• Proactively reach out to agents to establish meaningful long-term relationships• Meet with clients to discuss financial goals and objectives• Develop financial plans that meet clients' needs and goals• Provide guidance on retirement planning, tax planning, and estate planning• Monitor and review clients' investment porfolios to ensurethey alignwith their goals and objectives• Maintain client relationships and communicate regularly with clients to provide updates and advice• Invite and develop aspiring consultants

• Explains the types of financial services to the clients• Assesses the client's financial situation to present a financial plan• Develops financial strategies by guiding the clients establish and achieve financial goals• Monitors client's financial situation

• Acting as point of contact for TA team's recruitment concerns under CBSC• Doing weekly and monthly reports with the Hiring Managers and onshore counterparts• End-to-end recruitment process: from screening to onboarding of the candidate• Assigned to track and keep a healthy referral pipeline within the organization• Handles different types of hard to fill in roles: SNow Developer, PowerBI Developer, Sr. Fullstack Developer, QA Midlevel Tester, QA Automation SNARE, Software Support Engineer, L1/L2 Service Desk, Infrastructure Engineers, Supervisors, Managerial Positions, and many more.

• Be aware and updated on all Company's manpower requirements and liaise with hiring managers on the specifications of the roles• Regular monitoring of helpdesk tickets, ensuring that all are reviewed and auctioned in a timely manner• Conduct assessment / testing to candidates as required by the role• Liaise with external recruitment agency as needed• Handles different types of roles: Customer Service Representatives (Specialist), Team Leaders, Corporate Finance, Corporate Services, etc.

• Performs initial clinical interviews, assessment, and create psychological test report • Records test results ensuring adherence to testing and data collection protocols, including behavioral observations• Reviews the scoring, data, and summary reports for completeness and accuracy• Maintaining test materials in proper working order• Facilitates civilian neuropsychiatric test for License to Own and Possess Firearms • Analyzes test results, organize, and present data in summary form• Scores and administers standard and complex psychological tests such as ACER, SRA Verbal Form, Adaptability Test, BarOn EQ i:S, Aggression Questionnaire, STAXI-2, 16PF Questionnaire, Basic Personality Inventory, and Guilford-Zimmerman Temperament Survey (English and Filipino)• Can administer projective tests such as Draw-A-Person Test, and Sach's Sentence Completion Test

• Source and recruit candidates by using different job platforms such as jobstreet, linkedin, social media, etc.• Screens candidates resumes and job applications• Acting as a point of contact and build influential candidate relationships during the selection process• Assisting in recruitment hub processes but not limited to test administration• Performs reference and background checks• Following up on the interview process status• Other ad-hoc sourcing and encoding related tasks

• Provided in-depth technical support for Philips, Sanyo, Emerson, and Magnavox Video and Audio appliances based on USA, Canada, and Puerto Rico• Maintain updated knowledge of company products and services to better provide customer support and service solutions• Maintained composure and patience in face of difficult customer• Gathered customer and technology information to determine technical support level; elevate calls to appropriate support level as necessary