Developing Data Analysis applications using SQL, BigQuery, BigQuery ML, Python.Developing GenAI applications buitl with LlamaIndex, LLM Models from OpenAI and Google Gemini and building AI Agents with Semantic Kernel.

I took a career break to work as a Rehabilitation Monitor in a Psychiatric Hospital

- Experience in driving change through the business to align the IT strategy with the business strategy and to support increasing revenues while managing costs and risks with a goal of creating a long-term sustainable positive impact. - Expertise of Enterprise Architecture and ITIL disciplines and the selection process for Enterprise level tools to ensure strong TCO/ROI results.- Expert understanding of the impacts of emerging technologies such as Mobility, Unified Communications and Collaboration, and Cloud Computing and their implications for the delivery of IT services and improvement of business processes.

• Supported the account executives in selling and closing large complex service engagements for IT Transformation in End User Computing, Cloud Computing and Enterprise Mobility and Security.• Designed complex service provider solutions for Enterprise Mobility Managed Services covering L1, L2, L3 support with teams based in the USA, LATAM, APJ and Europe while assessing any impacts to both operational and financial risks.• Lead customer presentations at senior management/executive level on the topics of Enterprise Mobility and IT Transformation articulating the value propositions associated with our offers.• Developed, tailored, and negotiated service contract Statements of Work (SOW) for both customer engagement and partner provisioning.

Solutions Architect for Managed Services in Enterprise Managed Mobility (smartphones, tablets) and Managed Deployment Services (laptops, desktops).I have engaged with customers to help them overcame the challenges facing an increasingly mobile workforce. Became a champion of Mobility Solutions evangelizing new solutions for BYOD and promoting the benefits of the Consumerization of IT.I have taken the lead on many initiatives to promote Dell’s Mobility Solutions in Europe, both internally and outside the company and helped building the relationship with our local partners.

Solutions Architect for Unified Communications, Collaboration and Fixed Mobile Convergence.Created new procedures and supporting documentation for demonstrating the Siemens Mobility Solutions products with particular emphasis on our unique and winning features.Won the Siemens Quarterly Award for Driving Financial Performance in Q4, 07/08.

Design and test networks built on IPSEC, SSVPN, MPS, DMVPN.Implemented new lab procedures to comply with safety and security regulations.Improved automated testing environments to achieve faster and more reliable results by allowing users to control our test-beds remotely through a web-based interface.Built a strong case to introduce new technologies (MPLS, GetVPN) into the team’s solutions.

Project internship in an international and multi-cultural context.

Handled project planning, implementation, development and resource allocation.Extensive liaison between internal teams, clients and third party suppliers.Responsibilities included project planning; execution, resource allocation, and overseeing external contractors.Managed large functional teams of over 25 people to assure the timely implementation of customers’ requests and to maintain the high levels of motivation required in a fast-paced environment.Led the restructuring process to automate the provisioning of our Broadband/ADSL services reducing the time required to deliver service to new customers to fewer than 15 days.Produced reports for senior management to improve the quality and budgetary control of business critical processes leading to improvements on our prioritization and escalation processes.Planned and managed the implementation of WAN’s for Medium and Large Enterprises

Demonstrated a high level of ability in relationship building and client interaction.Always achieved my commercial targets for new business.Successfully generated new sales by proactively identifying the customer’s concerns and delivering sales presentations illustrating how our innovative services could help them to gain a competitive advantage.Maintained daily contact with clients to develop strong relationships, this involved managing the relationship at the appropriate level by keeping up to date on the market’s news and attending relevant industry events.

Managed new business opportunities in SMB within the assigned territory.Presented a Business Case to the Management Team to support the introduction of Linux into our portfolio of supported platforms.Integrated Linux to our solution portfolio, selling it to generate more benefits for the customer at a lower investment and with a greater margin for the company.One of the first in the marketplace to introduce Linux based solutions and to successfully sell them to SMB’s.