Rubén Duarte Email & Phone Number

Paraguay

Asunción, Paraguay

CRM Project Leader--------------------Experienced in CRM strategy development and agile project management. Skilled in needs assessment, system integration, risk management, and training. Proficient in data analysis using BI tools to enhance efficiency and ROI.I+D Department Leader----------------------Strategically aligns I+D efforts with business objectives. Actively seeks emerging technologies, evaluates economic and technical feasibility. Manages budget, optimizes resources. Analyzes market trends and competition.BI Development Department Leader---------------------------------Develops automation solutions in multiple languages (Python, JavaScript, Deluge). Integrates systems and workflows. Maintains and updates scripts. Manages cloud servers and VPN for security. Establishes report management department with BI tools. Handles ETL, data processing, and analysis. Collaborates across departments, provides training, and drives continuous improvement in BI.

Asunción, Paraguay

Responsible for operational oversight of infrastructure and services. Ensures network security by identifying, investigating, prioritizing, and resolving/escalating incidents affecting service availability or performance.

Asunción, Paraguay

Providing support and assistance to company clients to solve issues related to both hardware and software. Advising clients on recommended updates based on their needs. Researching, documenting, and escalating incidents to higher support levels for unresolved problems. Diagnosing and resolving problems faced by company clients. Repairing and maintaining equipment at the software and hardware levels.