Martin Duben Email & Phone Number

Prague, Czechia

Hlavní Město Praha, Česko

Our consultants have more than 10 years of experience with Microsoft technologies and we are providing complex services in the field of IT - websites, computer courses for regular users and computer professionals, application programming on the PowerApps platform and professional consultations.These are primarily Microsoft Dynamics 365 (CRM), Office 365, SharePoint Online, PowerApps, Teams, PowerBI, Power Automate (formerly known as Microsoft Flow) and Security.

Prague, The Capital, Czech Republic

- head of CRM department - Microsoft Dynamics CRM / 365 Consultation and Architecture - business and Process Analysis - manage all project and production support services related to CRM system for IBA CZ - responsibility for internal CRM system in the Czech Republic, Slovakia, Germany and Belarus - lifecycle development, maintenance and execution in cooperation with other units - responsible for CRM strategy, projects and analytical team activities - leading small team of experts- direct report to CEO - since 05/2018 as external

Hlavní Město Praha, Česká Republika

- ability to identify CRM related business requirements and have understanding on how those requirements need to be translated into a technical concept and design- solutions of technical and business related problems, and communicate them internally - ability to implementation, migration, roll out, development, testing - parameterization and customization of Microsoft Dynamics CRM and basic function development- liaise with third-party participants - evaluation, adaptation and integration of internal/external software - write technical design of applications and corresponding documentation (e.g. UML, Business Process Flow diagrams …) JavaScript, SQL

Warsaw, Masovian District, Poland

- Microsoft Dynamics CRM Consultant- focusing on industries such as retail, services, manufacturing, financial services and public sector- provides business solutions for both small & medium businesses and enterprises- provide technical field support to customers - preparation of periodic forecasts and pipeline reports- evaluate market demand and try to meet customers needs and expectations

Prague, The Capital, Czech Republic

- Working with team to meet the store KPI's- Driving customer service standards to achieve sales and exceed customer satisfaction targets - Present and sell company products and services to current and potential clients- Providing customer care services- Develop customer relationships- Work with Siebel on a daily basis

Prague, The Capital, Czech Republic

- Practical knowledge of Office 365 and Sharepoint- Develop and execute Testing Plan and Test Cases- Supporting the larger team, end user communication - Assist in training end-users during all migration phases

Prague, The Capital, Czech Republic

- administrative activity- distribution activity- links (V1, V2, V4, V8, twin ...)- laminating, gluing (machine and hand), cutting, packaging- IT systems support

Master Of Laws - Llm, Law

Bachelor Of Business Administration (Bba), Economy And Law