Managing on-premises Active directory domains & its various type of objectsOnboarding-offboarding of employees using automated PowerShell ScriptsProvisioning Licenses & mailboxes to users using automated PowerShell ScriptsAdministering & Managing office 365 hybrid infrastructure & collaborated servicesM365 group creation/management, OneDrive setup, Teams chat/meeting/telephony, SharePointsite managementCreating, managing Anti-phish/Antispam policies, Mail flow rules. Detection & prevention ofthreats using explorer analysis in Microsoft defender

Role: Office 365/ MS Exchange Administrator• Creating and managing Personal Mailbox, Shared Mailbox, Distribution Lists, Conference Roomsand Contacts etc.• Exchange online protection settings and management etc. Creating and managing EOP rules &policies to handle email flow & avoid threats, whitelisting, blacklisting of sender domains oraddresses• Migration from Exchange 2010 to 2016 & Exchange Online• Managing Calendar, booking room and Meeting related concerns• Managing legal hold requests for users and responsible to extract pst backup of their mailbox dataas per the need• DAG setup and management of member servers in on-premise Infra. Handling monthly Patchingactivities, CU & SU updates on exchange on-premises servers. Creation & management ofsend/receive connectors, configuring SMTP relays, Email tracking & SMTP log analysis• Public folder server & replica management, Enterprise vault server its services and task management, Journaling rules and distribution list creation, journaling and alternate journaling mailbox creation,journaling mail flow management etc.• Creation and implementation of Retention Policy & Tags for handling mailbox data efficiently• Managing Forefront Identity manager and scheduled sync tasks, managing Dynamic DLs & itsconditionsPrevious Role: IT manager-service deskWorked in shared service desk to provide IT Support to multiple clients simultaneously. Subject-Matter Expert (SME) for one of the client: India Retail Ltd. (IRL)(Croma Centre)Managing user authentication and authorization in active directory, Basic troubleshooting fordesktop and internet related issuesMaintaining various incident status reports for the clients and leadsNotifying the clients about the major link and server related issues and following up with relatedvendorsOrganizing KSS(Knowledge Sharing Sessions) for the new joiners, Preparing KEDBs for the errorswhich are known and can be resolved at the first call itself.