Lead Engineer Ii - Crm Technical Pm
CurrentProvide end to end guidance and leadership in salesforce enhancements and projects backlog delivery.
2022 - Present
~4 yrs 4 mos
AeroLeads people directory · profile
Duc Lam Email & Phone Number
Salesforce Delivery Lead
at
KPMG US
1 work email found
@wiley.com
7 phones found area 646, 347, 212, and 415
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Duc Lam? Overview
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Quick answer
Duc Lam is listed as Salesforce Delivery Lead at KPMG US, based in New York, New York, United States. AeroLeads shows a work email signal at wiley.com, phone signal with area code 646, 347, 212, 415, and a matched LinkedIn profile for Duc Lam.
Duc Lam previously worked as Lead Engineer II - CRM Technical PM at Kpmg Us and Senior Solution Lead - Salesforce at Wiley. Duc Lam holds Bachelor Of Business Administration (Bba), Mis, Finance, Marketing from Schulich School Of Business - York University.
Company email context
Email format at KPMG US
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{first_initial}{last}@wiley.com
86% confidence
AeroLeads found 1 current-domain work email signal for Duc Lam. Compare company email patterns before reaching out.
Profile bio
About Duc Lam
SalesForce Solution Architect with 17+ years experience in Designing, Configuring, Coding and Architecting large scale Salesforce.com projects and delivering meaningful outcomes to business leaders within complex environments. I am a passionate problem solver who craves challenging situations with the proven ability to navigate large teams through challenging business-oriented initiatives/projects under tight budgeting constraints and deadlines to exceed expectations of performance and delivery.• Strong experience in analyzing business needs, developing clear and accurate specifications to ensure that systems fully meet business requirements. • Outstanding ability to conceive, influence and drive CRM initiatives, seek out high-value wins and weed out low-value legacy processes.• Wide Knowledge of Salesforce Administration & Customization, Data Validation & Integration, Sales & Marketing automation, Customer Service and Support Development team.• Hands-on working experience in Role & Territory Hierarchy, Customizable forecasting, Custom Profiles, and public Groups creation and user management.• Extensive experience in analyzing organization processes, converting business workflows into exact Salesforce.com workflows, and configuring Salesforce.com to meet business requirements.• Experience in creating detailed process documentation and deployment process on issues for Future Follow-ups.• Excellent Leadership and Interpersonal skills, Team player with the ability to work effectively with all levels of the organization and individually as well.
Listed skills include Crm, Salesforce.Com, Marketing, Project Management, and 45 others.
Current workplace
Duc Lam's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles · 25 years
Duc Lam work experience
A career timeline built from the work history available for this profile.
Senior Solution Lead - Salesforce
- Architect and implemented Lead Management Framework in SFDC and lead a development team deploying Eloqua Marketing Automation for Ed Pub Sales & Marketing
- Architect the Lead Management Framework for CK and worked with an external consultant to deployed CK Marketo Integration with SFDC
- Manages multiple projects and assists Product Owners in clarifying initial Salesforce design requirements, business architecture, process development, and functional implementation to support the development of.
- Works with Technical Lead and internal developer team to assist with complex custom application development based on project requirements
- Lead business and functional discussion with Product Owners for each new project
- Responsible for strategic CRM solutions for the Sales and Marketing Research, Ed Pubs, and Professional Learning agile teams
Sep 2018 - Sep 2021
Solution Architect - Salesforce
Manages multiple projects and assists stakeholders in clarifying initial Salesforce design requirements, business architecture, process development and functional implementation to support the development of Salesforce CRM application Run stakeholder business user design and user experience session based on proof of concept created from their initial.
Jan 2015 - Aug 2018
Sr. Salesforce Administrator
Responsible for the global salesforce.com implementation and roll out in Asia, EMEA and North America. (data migration, hierarchy development, users setup, quota setup) Directed all Salesforce.com projects on the development and deployment of a new Territories and Role Hierarchy infrastructure for all business units (400 plus active user licenses on.
Dec 2006 - Dec 2014
Database Manager
Responsible for sourcing data to meet marketing & sales objectives (unlimited budget constraint) Sole Administrator for 105 user licenses on Drake’s Professional SF.com CRM system Developed, implemented and automated a successfully integrated demand generation center for following up with prospects that allowed Drake’s management team to monitor and.
Nov 2004 - Dec 2006
Merchandising Database Analyst
Regal Greeting And Gifts
Worked on SQL Server 2000 - Generated Advanced Reports and Analytical Research, Angoss Data Mining, Web-Based CRM Projects
2003 - 2004
~1 yr
Marketing System Analyst
Mxn
2001 - 2003
~2 yrs
Business Analyst/ Project Manager
Worked on web based projects and fare reservation systems logic.
Feb 2000 - Nov 2001
Claims Business Analyst
Claims Applications, Requirements Gathering, Data and Process Modeling
Aug 1998 - Sep 2000
1 education record
Duc Lam education
-
Schulich School Of Business - York University
FAQ
Frequently asked questions about Duc Lam
Quick answers generated from the profile data available on this page.
What company does Duc Lam work for?
Duc Lam works for KPMG US.
What is Duc Lam's role at KPMG US?
Duc Lam is listed as Salesforce Delivery Lead at KPMG US.
What is Duc Lam's email address?
AeroLeads has found 1 work email signal at @wiley.com for Duc Lam at KPMG US.
What is Duc Lam's phone number?
AeroLeads has found 7 phone signal(s) with area code 646, 347, 212, 415 for Duc Lam at KPMG US.
Where is Duc Lam based?
Duc Lam is based in New York, New York, United States while working with KPMG US.
What companies has Duc Lam worked for?
Duc Lam has worked for Kpmg Us, Wiley, The Economist, Drake International, and Regal Greeting And Gifts.
How can I contact Duc Lam?
You can use AeroLeads to view verified contact signals for Duc Lam at KPMG US, including work email, phone, and LinkedIn data when available.
What schools did Duc Lam attend?
Duc Lam holds Bachelor Of Business Administration (Bba), Mis, Finance, Marketing from Schulich School Of Business - York University.
What skills is Duc Lam known for?
Duc Lam is listed with skills including Crm, Salesforce.Com, Marketing, Project Management, Management, Microsoft Sql Server, Online Advertising, and Lead Generation.
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