Duc Tran Email and Phone Number
Duc Tran is a Certified CompTIA A+ with hands-on experience troubleshooting servers and networking equipment. at Quanta Computer Inc. 廣達電腦.
Quanta Computer Inc. 廣達電腦
View- Website:
- quantatw.com
- Employees:
- 7427
-
Server Testing TechnicianQuanta Computer Inc. 廣達電腦 Jul 2024 - PresentFremont, California, United StatesDaily responsibilities include:Operate pallet jack to relocate racks to other testing stations according to test engineers' requests.Connect routers, switches and servers with Ethernet, Fiber optic, and power cable wiring. Gain remote SSH access to servers using Putty for Linux server administration and troubleshooting. Set up and register new racks into main computers operating on Windows Server. Connect RJ45 cables to Arista switches and configure using scripts through the Linux command line. Perform daily server racking (installation/removal/swaps) using server lift following safety protocols to avoid server and cable damages.Identify and troubleshoot power failure or defective cable problems to ensure successful server testing.Examine and maintain proper cable management to avoid excessive cable twisting, leading to internal damage.Follow strict attire guidelines (smock, ESD straps) to reduce electrical hazards and equipment signal interference.Conduct progress report 3x/day in excel format and present to test leads/supervisors.Inspect passed racks for cosmetic damage before handing over to shipping department.Communicate with team members, test leads, supervisors, and managers using Microsoft Teams to ensure smooth operation, aid in troubleshooting and problem solving.Gain access to proprietary software to perform testing duties, including status update, rack check ins and outs, position query, and automated rack testing.-----Achievements:Ensure smooth, effective, and safe handling of 30-40 racks/day by overseeing rack departure and arrival to pod.Train new technicians to perform daily duties with accuracy and a sense of responsibility using company's SOP (Standard Operating Procedure). -
It/Office AssistantExpress Interpreters Nov 2022 - Jun 2024Daily responsibilities include:Troubleshoot technical issues with computers, printers, internet routers, and a physical server. Answer requests from team members to resolve technical issues.Configure and maintain Airtable (cloud database), including data entry and data manipulation.Gain access to physical server to pull files and perform administrative tasks.Create automations between Gmail, Google Drive, Excel spreadsheets, and Airtable to increase work efficiency.Answer phone calls and emails to set up interpreting appointments in a professional and timely manner.Aid doctor’s office and medical facilities in providing suitable interpreters based on unique needs and complexities.-----Achievements:Increased efficiency with a billing task by 150% using Microsoft Power Automate to automate 70% of the manual steps, leading to a considerable time decrease.Created status tracking spreadsheets with custom scripts for team members to better manage work status, resulting in more efficient workflow.
Duc Tran Education Details
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Business Administration, Management And Operations
Frequently Asked Questions about Duc Tran
What company does Duc Tran work for?
Duc Tran works for Quanta Computer Inc. 廣達電腦
What is Duc Tran's role at the current company?
Duc Tran's current role is Certified CompTIA A+ with hands-on experience troubleshooting servers and networking equipment..
What schools did Duc Tran attend?
Duc Tran attended De Anza College.
Who are Duc Tran's colleagues?
Duc Tran's colleagues are Jerry Chen, Hu Elaine, Hsinying Chiang, Rosie Hsieh, Orlando Ojeda Bailón, Albert Hsieh, Tien-Yu Lee.
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