+ Constantly updating knowledge on building blocks of Coin98’s ecosystem, as well as different blockchains, networks, and projects+ Maintaining a clear and friendly communication channel with customer+ Analyzing users’ feedbacks and issues, incorporating with industry knowledge to come up with recommendations on products of Coin98’s ecosystem+ Solving product-related issues simultaneously (Gathering clues to identify issues, conducting independent research/ collaborating with tech team to come up with solution, presenting solution to users with friendly, concise, and professional manner)Website: https://coin98.com/

I continue pursuing my research career at Nielsen as a Client Service - Quantitative Research Associate at the Customized Insights department. My main responsibilities are:+ Monitoring and executing research projects: From proposal, research design, client communicating, data analysis, charting, report writing, and presenting research insights to client.+ Working closely with other operation teams to offer total client service and solutions.+ Updating market informations to work on syndicated research projects.I get chances to learn a lot. Specifically:+ Analytical and office skills, especially in Excel, I learn VBA programming and other useful formulas to solve sophisticated data problems.+ Designing a logical and detailed questionnaire to get comprehensive data.+ Storytelling with data to provide clients with useful insights. + Project managing+ Statistical analysing+ Effective communicating with key stakeholders: Client and internal teams.Website: https://www.nielseniq.com/vn/vi/

I worked as a Research Analyst Intern at Ipsos for 3 months. My tasks included:+ Qualitative research: Conducted secondary research, interviewed research subjects to gather in-depth insights, transcribed, collected data from fieldwork, produced reports.+ Analyzed market trends, legal regulations+ Cleaned, organized customs data for market size, share computing.I have got my first hands-on experience of market research in this role and learned a lot, specifically:+ I learned about a research process: from learning client demands, designing interview questionnaires, in-depth interviewing research participants, extracting insights from qualitative data, to producing reports.+ I developed research related-skills such as Desk Research, In-depth Interview, Critical and Analytical Thinking, and Office skills, especially in Powerpoint.Website: https://www.ipsosconsulting.com/vi/vietnam

I worked as project executive collaborator for 2 months at International Language and Country Studies Institute – University of Economics in HCMC (ILACS – UEH). My main responsibilities were:+ Prepared project management documents such as Project Proposals, Logistics Checklists, P&L, Invoices, Brochures.+ Collected data for research project.Website: http://ilacs.ueh.edu.vn/

+ Assisted with office duties, event planning, and event execution.+ Managed DBAV's website and other communication channels.+ Conducted secondary research as inquired.+ Helped with business matching.+ Updated Vietnam economics and business information to help consult Dutch businesses.Website: https://dbav.org.vn/

+ Organized the language tests+ Marked the answers to make sure the students meet British Council requirements Website: https://www.britishcouncil.vn/en

ITP is the Initiative of Prime Minister, its purpose is to build the start-up ecosystem for Vietnam.My main tasks included:+ Prepared, translated documents about Innovation, Startup, Political Economy, Urban Planning+ Wrote meeting memoirs, press releases + Organized events (Formal meetings, workshops)Website: http://www.vnu-itp.edu.vn/en/introduction2.html

IRYS Club (International Relations Young Scholars Club) at the University of Social Sciences and Humanities. Its main purpose is to support students scholastically in their learning and researching life. The main missions of the Club include:+ Provided academic materials related to International Relations+ Helped enhance the research skills for students+ Inspired students to involve in academic activities+ Built the academia environmentAs the Vice President of the IRYS Club, my main responsibilities were: + Produced academic materials+ Organized events for 50-100+ attendees+ Communicated with partners and teachersWebsite: https://www.facebook.com/IRYoungScholars/

I participated in a Food & Beverage market research project in Vietnam as a Research Assistant Associate, my tasks included: + Qualitative research: Conducted primary and secondary research on drinks and beverages market in Vietnam, set up and interpreted interviews with distributors/ companies.+ Managed and arranged data.

+ Managed Social media channel (Facebook)+ Prepared marketing content+ Designed posts (using Photoshop)Website: https://pasal.edu.vn/