Andrew Duck

Andrew Duck Email and Phone Number

Business Analyst @ Partners Wealth Group
Melbourne, VIC, AU
Andrew Duck's Location
Greater Melbourne Area, Australia
Andrew Duck's Contact Details

Andrew Duck personal email

n/a
About Andrew Duck

Experienced servant leader with a demonstrated history of working in business improvement, business analysis and customer service. Skilled in Staff Management, Operational Management, Contractor Management, Project Management and Data Analysis. Strong operations and customer service professional with a Bachelor of Applied Science (Human Movement) from RMIT University.

Andrew Duck's Current Company Details
Partners Wealth Group

Partners Wealth Group

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Business Analyst
Melbourne, VIC, AU
Andrew Duck Work Experience Details
  • Partners Wealth Group
    Business Analyst
    Partners Wealth Group
    Melbourne, Vic, Au
  • Partners Wealth Group
    Business Analyst
    Partners Wealth Group Jun 2023 - Present
    Melbourne, Victoria, Australia
  • Maurice Blackburn Lawyers
    Business Analyst, Transformation
    Maurice Blackburn Lawyers Nov 2021 - May 2023
    Melbourne, Victoria, Australia
    Maurice Blackburn is Australia’s leading plaintiff law firm.Business Analyst working with strategic projects. These projects include:►Client Intake Platform (Nov 21-June 22): Lead BA working on implementing the new CRM platform.►Super Wiki (May 22-Feb 23): Project PM/BA for Super & Insurance team in the implementation of a knowledge management platform.►S&I Reporting and Analytics (June 22 - Feb 23): Project PM/BA for developing reporting capabilities for the Super & Insurance practice area as well analytical insights to improve processes for the team►Wills Product Development (June 22 - Feb 23): Lead BA in developing a new product with improved internal referrals for Wills and Estate Planning team.►Transformation (June 22-May 23): BA Leading and assisting in delivering numerous components of an enterprise-wide transformation project including Client Intake, Matter Management, Conflict Check, Document Generation and Automation, and Journey Architecture.
  • Shine On
    Systems And Process Coordinator
    Shine On Aug 2019 - Nov 2021
    Shine On is an energy efficiency specialist that upgrades commercial businesses with LED lighting and solar systems Australia-wide. We offer a complete turnkey solution, from sales through to project management, installation and subsidy submissions, as well as designing our own market-leading LED product range.The purpose of the Systems and Process Coordinator is to enhance businesscapability through the development and implementation of systems and processes.This includes enhancements and amendments to the current processes as well as thedesign of new processes for business improvement purposes.The Systems and Process Coordinator is a business-critical role, collaborating with allbusiness stakeholders to understand the current state and identifyimprovements, in collaboration with the Business Improvement Team.➡ Additional Responsibilities:► Provide internal Level 1 IT support► Assist the BDM team with the preparation of tender documents, in particular, data management and translation of tender spreadsheets to ERP system-compatible documents for upload► Support management team with data and process analysis► Forecast carbon abatement certificate creation, and work with the Compliance team to ensure trades are met➡ Achievements:► Acting Compliance Manager (Nov 2019)► Lead identification process for new ERP system (Alitsy) ► BA for ERP system rollout: ● identify Shine On requirements (functional and non-functional) and how they are met in Alitsy ● identify opportunities for improving business processes in line with Alitsy ● develop all training documentation ● deliver internal (Project Delivery, Compliance, Sales, Accounts, Management) and external (installation contractors, sales contractors) training and onboarding ● provide support to new users (face-to-face, online and by phone)
  • Kelima
    Business Analyst
    Kelima Aug 2018 - May 2019
    Kelima is a boutique technology consulting company. Our core business philosophy is to create outstanding business value through our Consult, Design and Deliver approach. Utilising our experience and knowledge, we excel in the successful delivery of complex IT infrastructure and transformation projects.➡ OneDirectory Project @ Cleanaway Waste Management (Aug 2018-May 2019)► Project Scope: Integrate the EUC to a single Windows 10 environment following the acquisition of Toxfree Solutions and Daniels Health.► Responsibilities:● Perform IT workstation hardware discovery● Conduct analysis on workstation location, model assessment, warranty\lease status and implications● Develop communication plan● Coordinate migrations with site managers and users● Coordinate team of Desktop Engineers to perform Win10 SOE migrations on existing Cleanaway workstations● Coordinate team of Desktop Engineers to perform Win10 SOE migrations on hardware acquired through acquisition of Toxfree Solutions and Daniels Health➡ OneDC Project @ Cleanaway Waste Management (Aug 2018-May 2019)► Project Scope: To integrate the Data Centres of Cleanaway and Toxfree Solutions\Daniels Health► Responsibilities:● Perform the software application discovery process including hosting method and server location● Analyse the applications and categorise them according to importance for data recovery● Data to be used when assessing relocation of data centres, for packaging as part of the deployment under the combined SOE and for ongoing Service Desk support.
  • Astute Movement
    Owner Operator
    Astute Movement Aug 2014 - Aug 2018
    Astute Movement
    Contracted Personal Trainer at 5D Health & Fitness, East DoncasterWe provide personal training services to members and non-members of 5D. All exercise prescription is based on the latest in exercise science and fitness industry trends to ensure that you have the best methodology helping your gain the most from every session.
  • Aligned Leisure
    Head Of Fitness & Programs
    Aligned Leisure Jul 2017 - Nov 2017
    Eltham Leisure Centre
    Aligned Leisure is a 100% owned subsidiary company of the Richmond Football Club, established as a vehicle to manage the operations of Richmond's health, fitness and leisure business activities.The Head of Fitness & Programs leads a team of fitness professionals at the Eltham Leisure Centre to deliver exceptional service to our customers, helping them to set and achieve their personal health and wellness goals. By staying abreast of important industry innovations and technological advancements in health and fitness, the Head of Fitness & Programs will assist to maximise membership sales and retention, whilst at the same time, providing a motivating and exciting place to work for the staff team.In addition, the Head of Fitness & Programs leads the implementation of fitness and programs throughout the Shire, most notably the Healthy Nillumbik program. An important member of the leadership team, the role works within and outside the "four walls" to best utilise community assets to deliver on important Council plans.
  • Monash University
    Site Coordinator - Monash Sport
    Monash University Mar 2015 - Jul 2017
    Peninsula Campus
    Monash Sport coordinates a wide range of aquatic, indoor and outdoor sport, health, fitness, wellness and social services and activities for University students, staff and the wider community. Through providing these opportunities, the aim is to enhance the health and wellbeing of our community and the on-campus experience for our students and staff.The position supervises a team to assist with the coordination of the delivery of a range of health and fitness and sport related services to the University community with a high degree of professionalism, organisation and efficiency at Peninsula campus.Achievements● Assist in the role out of new CRM\POS\Booking software package, Links Modular Solutions● Develop 2 successful Student Services Amenities Fees funding bids ● Successfully established engagement relationships with multiple faculties (Physiotherapy, Community Health & Emergency Medicine and Education) to supporting their educations outcomes for undergraduate and postgraduate students● Increase bookings for all facilities● Maintain high standards of engagement with hire groups
  • Ymca Victoria
    Health & Wellness Director
    Ymca Victoria Sep 2012 - Jul 2014
    Carlton Baths
    Responsibilities● Oversee all tasks relating to Aquatics, Gym, Personal Training, Adenaline and Challenge Fitness Camp operations● Management of Lifeguard team including training, rostering, timesheets, recruitment, staff appraisals, etc.● Creating SOP and protocols for the above program areas● Supervise Health & Wellness and Aquatic staff with tasks including training, rostering, timesheets, recruitment, staff appraisals, etc.● Manage and operate within fixed budget parameters● Assist in the development of the annual budget, business plan and marketing plan● Create new Health & Fitness initiatives● Contract management for leased gym equipment ● Equipment purchasing from selection of equipment through to price negotiation and installation● Direct all aspects of centre based risk management including overseeing contractors, development of and chairing OHS committee, conducting OHS audit and attending regional OHS in role as Centre Health & Safety Officer● Manage all centre maintenance and repairs● Supervision of Duty Management team in relation to risk management and aquatic operations including plant inspections and maintenance● Act in role of Duty Manager when requiredAchievements● Development of operational procedures for opening a new facility● Assist in the equipment leasing process through identifying probable equipment needs and selecting equipment to suit these needs● Roll out including staff training of online assessment, bookings and programming package (Mobile Fit\My Green eDesk)● Gym opening with above targeted membership● Three monthly post-opening membership target exceeded by approximately 25% (400 members)● Achieve Personal Training sessions per month at 12% of members attending greater than 200 sessions per month● Re-opening of pool for summer season despite extensive pool works and building maintenance● Achieve Lifesaving Victoria Platinum Pool status
  • Australian Federal Police
    Contracted Recruitment Physical Competency Assessor
    Australian Federal Police Jun 2013 - Apr 2014
    Carlton Baths
    Assess new recruits and lateral recruits physical standards for the Australian Federal Police through their Entry Physical Competency Assessment.
  • Whitehorse City Council
    Gym Instructor\Personal Trainer
    Whitehorse City Council Feb 2008 - Sep 2012
    Aqualink Box Hill
    Responsibilities- Undertake the duties of a fitness consultant- Conduct fitness assessments- Write personalised exercise programs- Instruct new and existing members through exercise routines- Perform general administration duties- Undertake duties of a Personal Trainer- Instructor for Boot Camp
  • Whitehorse City Council
    Health & Fitness Coordinator
    Whitehorse City Council Mar 2003 - Feb 2008
    Aqualink Box Hill
    Responsibilities● Oversee all tasks relating to Gym, Group Fitness and Crèche operations● Supervise Health & Fitness staff (over 50) with tasks including rostering, timesheets, recruitment, staff appraisals, etc.● Manage and operate within fixed budget parameters● Devise annual budget, business plan and marketing plan● Create new Health & Fitness initiates● Ensure adherence to risk management policies● Liaise with Council on matters relating to Human Resources and Payroll● Contract management for leased gym equipment and contracted group fitness instructors● Equipment purchasing from selection of equipment through to price negotiation and installationAchievements● Greatly improve gym staff knowledge base in exercise prescription● Deliver 4 successful budgets all with profits above expected surplus.  ● Manage a group fitness timetable of over 90 classes per week● Staff retention to a level where staff only leave should they decide to travel or complete study in unrelated field● Maintain high level of customer service with each year having an improved score on CERM survey (independent survey conducted by University of South Australia)● No Workcover claims for over 3 years in managed area● Doubled attendances to Health & Fitness area from 110,000 visitations in 2002/03 to 225,000 in 2006/07● Maintained membership levels in a gym running at its capacity (2500 members in a 337m2 gym)● No non-compliance reports from Department of Human Services regarding the crèche service● Personal high level of gym instruction in the areas of functional and corrective exercise, high performance conditioning and rehabilitation● Rehabilitation work includes clients from Workcover and the TAC● Developed the Boot Camp program
  • Surrey Park Swim Club
    Strength And Conditioning Coach
    Surrey Park Swim Club Oct 2010 - Nov 2011
    Aqualink Box Hill
    Responsibilities● Plan and direct all dryland for State, Senior Performance and National squads including resistance training and conditioning sessions● Liaise with Head Coach and relevant squad coaches● Conduct injury rehabilitation as required, liaising with swimmers’ medical and allied health professionals● Devise pre-training and pre-competition land-based warm up routinesAchievements● Significantly reduced injury rates ● High levels of swimmer achievements including medallists at Open Water Championships, Victoria Age Championships, Australian Age Championships, Victorian Age Short Course Championships and State Teams Age Short Course Championships.
  • Rmit University
    Research Tutor
    Rmit University Feb 2008 - Jun 2011
    School of Medical Sciences\Department of Exercise ScienceCourse Coordinator, Lecturer & Lab Demonstrator: Strength & ConditioningLab Demonstrator: Exercise Physiology, Kinesiology, Introduction to Human Movement\Physical EducationAchieved Good Teaching Score greater than 75% for Strength & Conditioning
  • Ymca Of Manningham Inc
    Gym Instructor\Personal Trainer
    Ymca Of Manningham Inc Mar 2000 - Mar 2003
    Aquarena Aquatic & Leisure Centre
    Responsibilities- Undertake the duties of a fitness consultant- Conduct fitness assessments- Write personalised exercise programs- Instruct new and existing members through exercise routines- Perform general administration duties- Form part of Senior Gym Staff team- Undertake duties of a Personal TrainerAchievements- Maintain a strong personal retention rate- Often booked out for appointments for up to three weeks- Maintained Personal Training clients in excess of six months- Formulated Active Seniors Strength Training program for 55+ age group- Formulated Outdoor Walking program

Andrew Duck Skills

Fitness Strength Training Personal Training Customer Service Training Exercise Prescription Exercise Physiology Fitness Industry Strength And Conditioning Public Speaking Corrective Exercise Core Strength Sports Coaching Management Fitness Training Strategic Planning Recruiting Operant Conditioning Event Management Culture Change Financial Management Experience Staff Development Staff Supervision Staff Training Risk Management University Teaching Chemical Safety Contractor Management Long Term Customer Relationships Customer Satisfaction Rehabilitation Wellness Technical Staff Management Staff Coordination Staff Communication Professional Communication Customer Relationship Management Customer Experience Customer Retention New Hire Processes Staff Retention Staffing Coordination Financial Reporting Profit And Loss Management Ohs Event Planning Business Relationship Management Facility Management Data Analysis Business Analysis Microsoft Excel Stakeholder Management Leadership Development Project Management Application Discovery Funding Bids Business Process Improvement

Andrew Duck Education Details

Frequently Asked Questions about Andrew Duck

What company does Andrew Duck work for?

Andrew Duck works for Partners Wealth Group

What is Andrew Duck's role at the current company?

Andrew Duck's current role is Business Analyst.

What is Andrew Duck's email address?

Andrew Duck's email address is an****@****ash.edu

What schools did Andrew Duck attend?

Andrew Duck attended Rmit University, East Doncaster Secondary College.

What are some of Andrew Duck's interests?

Andrew Duck has interest in Science And Technology, Education, Health.

What skills is Andrew Duck known for?

Andrew Duck has skills like Fitness, Strength Training, Personal Training, Customer Service, Training, Exercise Prescription, Exercise Physiology, Fitness Industry, Strength And Conditioning, Public Speaking, Corrective Exercise, Core Strength.

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