Application Sales Manager
CurrentCalix Support Cloud is a cloud-based Software-as-a-Service designed for customer support for service providers, network operations, and installation teams. It addresses key elements of support metrics and overall ROI by reducing the number of incoming call escalations to second-line support, truck rolls with unnecessary swap-outs, and churn. The software simplifies network operations' and service technicians' workflows, enabling them to quickly manage devices and troubleshoot subscriber issues.Contact me at matt.duckworth@calix.com