Duc Dao Email & Phone Number

Us

• Directed a team of 40+ data engineers and architects in executing the largest and most complex cloud migration in the Firm’s history, collaborating with 200+ product teams on enterprise data impacts, mitigating inter-program risks and dependencies, and balancing competing stakeholder priorities, which resulted in a transformative shift that overhauled the Firm’s enterprise cloud data strategy and cloud support framework, Firm-wide adoption of a more scalable and resilient data model, and evolution of the Firm’s SSDLC• Spearheaded the Firm’s finance cloud transformation and enterprise data migration to SAP and AWS, achieving millions in realized cost savings and projecting $20MM by year three through the strategic reallocation of existing Firm technology to cloud-based solutions and microservices, elimination of redundant on-prem infrastructure, and optimization of cloud resource usage• Led enterprise data product demos and facilitated weekly health check calls with 200+ downstream customers, advising on data changes from the cloud migration, providing guidance on E2E testing strategies, and aligning on cutover timelines, which resulted in enhanced customer confidence, seamless PROD cutover for 200+ consumers, and nearly 100% conversion and change management success rates across the Firm’s business functions• Oversaw the Firm’s Datalake migration, centralizing data from the AWS us-west to us-east instance. This strategic initiative consolidated enterprise data into a unified data warehouse, enhancing accessibility, reducing latency, and significantly improving the consumer experience, which resulted in a 60% improvement in data processing efficiency and reduction in operational costs• Partnered with senior architects and executives to modernize the enterprise data cloud migration strategy, securing executive buy-in. This led to the adoption of a strategic migration approach and mobilized the team to successfully achieve defined OKRs

Chicago, Illinois, Us

• Executed product strategy workshops based on in-depth analysis of a Fortune 500 company's client portfolio, resulting in the adoption of a hybrid strategy for client migrations to their Front Office of the Future platform• Proposed a strategic cloud-based migration plan for a client's health benefits platform, replacing their existing heuristic approach that resulted in efficiency gains and increased speed to market• Implemented Agile practices for the technology delivery of a client's marketing profile manager and risk & investment platform, significantly increasing advisor retention and satisfaction• Managed additional team of test engineers above the scope of my role as the agile lead, mitigating significant integration testing delays resulting in the on-time deployment of an advisor compensation platform for a F500 financial institution• Spearheaded the delivery of an operating model for a F500 financial institution's technical marketing initiative, utilizing a bottom-up approach for effective project oversight and management which resulted in enhanced visibility into project dependencies and roadblocks. • Performed a root-cause analysis of integration testing delays across multiple workstreams and identified an enterprise-wide scarcity of testing resources and test/dev environments, prompting a shift in budgeting and allocation of funding to accommodate resource shortages• Aided in the delivery of an F500 client's reporting platform to accommodate both Risk and Investment Advisors delivering a holistic view of gross revenue across the client's most profitable subsidiaries• Led the development and execution of the multiple RFPs, identifying technical tasks and assigning them to engineering and architecture resources leading to a successful RFP win for Maven Wave.

Højbjerg, Dk

• Launched the go-live implementation of a PIM platform that enabled the seamless integration of buy-side and sell-side eCommerce transactions, leading to a significant reduction in product time-to-market• Deployed system software updates across development, test, QA, and production environments, completing pilots with representatives from key lines of business • Identified crucial system performance issues and supply chain inefficiencies, providing support to effectively troubleshoot and streamline processes, resulting in increases in system performance and utilization

Højbjerg, Dk

• Analyzed functional requirements from onsite Discovery workshops and designed a Web User Interface that accommodates over 13,000 vendors and data model that supports over 10 TB of various digital assets• Led onsite discovery workshops that identified strengths and weaknesses of customers’ data management processes which aided in the development of strategies for more streamlined procurement, organization, and publication of product and digital asset data• Developed functional specifications, system design, and solution framework documents based on customer requirements to serve as the foundation for the implementation of a master data and digital asset management platform • Executed UI/UX implementations that added product enrichment, maintenance, and stocking functionality to a high-volume freight distribution and global retail facilities while remaining ahead of schedule and under-budget • Managed system upgrades of master data management software and performed follow-up maintenance on upgrade bugs for B2B and B2C customers, collectively resulting in a decrease in product time-to-market • Presented GDSN integration recommendations to clients via remote workshops, demonstrating strategies to enable the secure publication of validated product data and improve data quality• Designed and implemented a comprehensive data model which supports and standardizes the logical interrelationships of over 1 million consumer packaged goods and retail products for enterprise customers

New York, Ny, Us

• Negotiated customer partnerships with pre-professional organizations by addressing student needs and forging relationships with campus leaders leading to a 79% increase in subscriptions of Kaplan products within the pre-professional student body• Coordinated Kaplan field marketing events and spearheaded all Kaplan branding across Georgia Tech’s campus grossing Kaplan over $147,000 in revenue from Georgia Tech and growing Kaplan’s website traffic from 149 to 900 visits/month

Atlanta, Georgia , Us

• Developed a mathematical optimization algorithm to streamline patient admittance process reducing patient wait-times by 16% (approximately 25 minutes) during a simulation of Grady Hospital’s trauma department• Performed a root cause analysis on over four years of patient wait-time data using Python identifying underutilization of hospital beds and inaccurate acuity-based patient classification system as major sources of hospital inefficiency • Tutored students over course curriculum, graded assignments, and managed credentialing for local hospital access

Atlanta, Georgia , Us

• Co-Authored, “The hydrodynamics of defecation.” American Physical Society, Nov. 2014• Organized research and data into weekly reports which resulted in the development of a comprehensive experimental design• Dissected and extracted mammalian intestines for analysis of mucous membrane viscosity and its effect on kinetics of peristalsis