Dudi Sterling Email & Phone Number

Tel Aviv District, Israel

* Leading engineering solutions, large projects and multidisciplinary presale processes* System characterization and technical presentation in ICT: Networking / Cyber Security / Computing / Cloud* Design network architecture, writing HLD documents, bill of materials, designing solutions with multiple vendors* Planning, managing and leading large tenders +300K $ in the technical aspect* High-level technical and business presentations in front of decision makers* Work closely with Account Managers while fully collaborating

* Matrix management of 15 field engineers in the Security & Data Communication fields.* Full management of the value chain for the company customers from service perspective.* KPI metrics analysis and improvement of work processes.* Daily work with many interfaces: Sales, Engineering, Operations, Customers, IT Vendors.* Daily work with large variety of leading IT Vendors: Cisco, Check Point, Fortinet, Palo Alto, Juniper, HP etc.* Escalation manager for support and service matters, including assistance in problem solving and logistics.* Permission management using the SAMT for all employees and customers of the company in Cisco.* Supervision and control of Cisco Total Program to ensure the highest discounts for the company.

Tel Aviv Area, Israel

* Matrix management of 8 field engineers in the Data Communication field.* Full management of the value chain for the company customers from service perspective.* KPI metrics analysis and improvement of work processes.* Daily work with many interfaces: Sales, Engineering, Operations, Customers, IT Vendors.* Daily work with large variety of IT Vendors (CISCO, JUNIPER, HP and more).* Escalation manager for support and service matters, including assistance in problem solving and logistics.* Permission management using the SAMT for all employees and customers of the company in Cisco.* Supervising and control of Cisco Total Program to ensure the highest discounts for the company.

* Direct management of 4-5 field engineers in the Security & Data Communication fields* Professional and service response to support engineers, including assistance in solving problems and logistics* Working with overseas vendors (Nortel/Avaya, Cisco, F5, Check Point, Crossbeam etc.)* Conducting interviews for suitable candidates, including hiring the employees for the company* Employee management includes providing goals and feedback* Management of the service system including writing, establishing and controlling processes* Preparation of the organization for a standard assessment & vendors audits* Managing permissions and the service system with Cisco as a Gold Partner including control and compliance* Management of external suppliers of the Company including control of meetings and monthly reports* Working directly with all the company's factors such as: sales, presale, finance, book-keeping

Israel

Israel

Ciso - Chief Information Security Officer, Computer And Information Systems Security/Information Assurance

Master Of Business Administration - Mba, Business Administration And Management, General, Graduated With Honors, 92 Average

Bachelor'S Degree, Economics, Graduated With Honors, 85 Average