Cross dock OB operations

Therapeutic Massage, Dynamic cupping, Lymphatic drainage, Post/Prenatal massage, infant massage, MVA, WCB, direct billing

Board of Directors member

Inbound and routing manager

· Strategically manage warehouse in compliance with company’s policies and vision· Oversee receiving, warehousing, distribution and maintenance operations· Setup layout and ensure efficient space utilization· Initiate, coordinate and enforce optimal operational policies and procedures and quality control.· Adhere to all warehousing, handling and shipping legislation requirements· Maintain standards of health and safety, hygiene and security· Manage stock control and reconcile with data storage system· Prepare annual budget· Liaise with clients, suppliers and transport companies· Plan work rotas, assign tasks appropriately and appraise results· Recruit, select, orient, coach and motivate employees· Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)· Receive feedback and monitor the quality of services provided· Manage man power and Biweekly schedule.· Delegate duties to the supervisory team.· Inspect Loading Operations · Manage Shipping Orders and Invoices · Inventory Reconciliation · Supervise Shipping Staff, inventory staff, and overlook production operations. · Resolve escalated customers’ issues when applicable.· Maintain a good relation with transportation and vendor partners.· Supply chain duties.

• Forklift operator.• Verifying inbound, outbound, checking orders.• Assign drivers to deliveries.• Inventory control.• Handling TDG shipping properly.• Following up with branches regarding their orders.• Following up with the order desk regarding customers’ orders.• Communicating variances, shipment damages, purchasing issues, order typos and glitches to the proper person/ manager.• Preparing waybills, TGD deceleration, proper shipping documents.• Contact 3rd party transport, and schedule pick up.

Conducting Orientation for New Hires.Updating all required files for new hires.Dealing with employees concerns and complaints.Organizing social events for the company.Interviewing applicants.Scheduling and reporting daily regular hours and OT and managing payroll.Handling customers issues.Reporting Daily recap to the head office and customer's district management.Updating busniss files and reporting weekly each file to its destination.Reporting employees' productivity and performance.Ordering warehouse supplies.Handling the company's social fund as a designated 1 of 3 people in the company who are able to withdrawal the fund.Updating trucking appointments book on daily bases.Dealing with all unplanned and all unexpected matters and being able to fit in a busy daily work load.Acting as a back up shipper and receiver when required.Dealing with CFIA representative for food inspection.Key holder.

Demonstrating Customer FIRST behaviours and promoting positive Associate moraleInvestigating, resolving and escalating customer issues as appropriateWalking Department from the Customer Experience perspective daily, ensuring Grand Opening Day readiness, ad execution (per Playbook) and flyer readinessManaging and leading Associates (5 in paint department, 5 - 8 in seasonal depend on season and 7 inventory prep) and work activity within department(s) of responsibility, including ensuring appropriate departmental staffing levels to meet business needsManaging Associate performance through communication of responsibilities and goals, rewarding and recognition, documenting and evaluating performance, providing informal and formal performance-based feedback, completing Associate Reviews and Performance Appraisals and providing appropriate follow upDeveloping Associate talent by providing input to Assistant Store Manager (ASM), Store Manager (SM) and Human Resources Manager (HRM) regarding promotion, performance appraisal and/or professional development of Associates in department and conducting interviews for applicantsProviding Associates with the training, information, tools, coaching, guidance, encouragement and recognition neededCommunicating store sales, event and promotional activity (Monthly Playbook) through Rallies, regular department meetings a communication binder.Reviewing and reconcile sales, inventory and other reports as they relate to Key Performance Indicators for assigned department in order to maintain profitability, identify trends, define problems and develop and implement appropriate actions.Stocking shelves to achieve 98.1% in-stock and overhead organizational plans, maintain aisle cleanliness and shoppability Placing and approving ordersManaging resets in seasonal department every 3 months and cross merchandising as necessary Key holder

* Lead the inventory day process: Ensure all policies and procedures are appropriately followed; Perform all key cutoff procedures; Ensure the accuracy and integrity of the inventory day count; Certify the inventory results. Communicate inventory results to all levels of store, district and divisional management.* Communicate and partner with district management to provide guidance for the overall inventory process during inventory day. Communicate and partner with third party inventory service to ensure all standards and requirements are followed.* Execute compliance reviews at various store locations.* Work with the business needs of the company to provide assistance with completion of compliance reviews and/or audits of diversified businesses and special projects.

Supervise coordinates activities of workers engaged in mixing paint.Advise customers about preparing surface of object to be painted, painting object, and drying or baking paint on objectcompute paint mixture formulasStore key holder acting as a manager on duty for the whole store when required.Manage the department P&L and KPI

Communicating store sales, event and promotional activity (Monthly Playbook) through Rallies, regular department meetings a communication binder. Supervising 9 people on the night shift.Reviewing and reconciling sales, inventory and other reports as they relate to Key Performance Indicators for assigned department in order to maintain profitability, identify trends, define problems and develop and implement appropriate actions. Stocking shelves achieved 97.7% in-stock and overhead organizational plans, maintaining aisle cleanliness and shoppability and signage in coordination with internal partnersDeveloping and delivering upon, in partnership with the Fulfillment/Operations ASM, a game plan to prioritize duties of Fulfillment Team Associates. Monitoring department in stock and readiness position and communicate regularly with appropriate Supervisor/Manager Managing minor resets and cross merchandising as necessary (including wing-stacks, chip-clips and displays), and ensure planogram adherenceManaging clearance product, ensuring damaged merchandise is identified and handled appropriately and completing negative on-hand investigations Preparing for yearly inventory Ensuring that all Safety and Asset Protection standards and prtocols are clearly communicated and followed, training is completed, proper PPE is available and used, and ensure a safe and clean working and shopping environment is maintained and Associates are held accountable to address unsafe work or customer practicesSupporting and collaborating with peers and/or other departmentsExcellent decision making ability and problem solving skills

Pack down all goods need to be filled in their designated shelf Organizing overhead shelves and make sure that all goods are stripped with the lower shelvesDealing with fresh freight and ensure cleaning the floor before the store opens next dayFollow all safety and protection proceduresReport all hazards and damaged items Operating heavy machinery such as: forklift, reach truck, order picker & electrical pallet JackKeep the motivation and the hard work

• Handle cash transactions• Provide excellent customer Service• Capability to work under pressure• Handling customer complaints• Stocking shelves , beverages and cigarettes on daily bases• Closing key holder, print the daily reports, maintain cleanliness and do prices surveys beside the daily prices check.

SkillsCapillary CollectionsCPRBiomedical ServicesPediatric and geriatricData EntryUrinalysisVenipunctureInfection ControlVitalsMedical TerminologyCommunicationsLab Equipment Operations-------—------—-------—------—Collect body fluids specimens.Assessing in OT when patients are scheduled for bone marrow specimen collection.Ensures all field phlebotomy and specimens are collected accurately and on time.Perform capillary and venous veinpuctures on pediatric and geriatric patients.Maintain patient confidentiality while following procedures as stated in manual.Stock inventory and clean work area thoroughly for the upkeep for the next business day.Maintain required temperatures for each specimen.Initial, date, and time each specimen when received in the lab.Separate, stamp, and pack specimen mail for state courier to pick up in designated area.Perform finger sticks to check the hemoglobin and glucose of various patients.Maintain the order of draw.Labels, centrifuge, split, and freeze specimens as required by test order.Disposes of biohazard containers when scheduled.

An accomplished, results-driven professional with expertise in business development.Recognized for consistently achieving goals by increasing sales and growing revenues.Charged with developing new customers and growing sales from existing client base.Formulate new strategic marketing and business initiatives.Meet or exceed marketing targets, financial objectives and departmental budgets.Build new relationships and extend network of contacts and industry leaders.Adept at public speaking with experience giving presentations at executive meetings, events and conferences.Plan and deploy strategies to improve advertising, and product marketing.Spearhead project to restructure corporate image and branding.Lead efforts to build partnerships and strategic acquisitions.create and present proposals, charts, graphs and supporting documentation.Analyze and prepare due diligence for new investment opportunities and lines of business.