Jacob Duff Email and Phone Number
novi, michigan, united states
Jacob Duff's Location
Dracut, Massachusetts, United States, United States
About Jacob Duff
Jacob Duff is a Buyer at the shyft group duramag at The Shyft Group.
Jacob Duff's Current Company Details
Jacob Duff Work Experience Details
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BuyerThe Shyft Group Oct 2022 - PresentWaterville, Maine, United States -
Associate Purchasing AgentGlobus Medical Feb 2016 - Oct 2022 -
Buyer PlannerGlobus Medical Feb 2016 - Oct 2022Methuen, Massachusetts, United States -
Customer Loyalty SpecialistMedtronic Jul 2012 - Feb 2016MassPOSITION DESCRIPTIONThe Customer Loyalty Specialist supports in-house failure analysis investigation activities for field service returned parts for Medtronic's O-arm medical imaging product.This is a highly cross-functional role reporting to Quality that will also interface with the Operations and Service team globally. The primary responsibility is compliance to FDA requirements for timely and complete analysis of field retuned part failures for root cause. This role includes the management of the data about the parts in the databases and the physical control and movement of the parts.POSITION RESPONSIBILITIESManage RMA cases in the Salesforce database to:1. Enter failure root cause analysis results into Salesforce and close the investigation cases.2. Monitor the age of RMA cases and proactively and properly close cases.3. Provide metrics to senior management on cases (age, quantity, failure trends, Pareto analysis offailures).4. Work closely with partners in our Colorado facility to close Complaint cases.5. Communicate throughout organization regarding investigation cases. Work closely with the Failure Analysis engineer to:1. Assure that failure analysis root cause conclusions are clear, complete, and documented.2. Highlight parts to be expedited due to age or special circumstances.3. Support failure analysis as required. Complete SAP ERP transactions:1. Work with the receiving team to receive RMA parts2. Complete transactions to bring parts into inventory so that it can be properly dispositioned by Material Review Board.Participate in organizing the physical control of material1. Use Lean Transformation skills (5S, Kiazen and visual management) to organize material and keep material levels to a minimum.2. Identify and eliminate waste in the process.Conduct basic Quality inspections on returned products to support investigations Other duties as required. -
LoaderUps 2010 - 2011I loaded the 18 wheelers going cross states with the parcels, making sure the right ones were loading in the correct truck. I also helped sort boxes from the conveyor to the trucks to take the weight off of the sorter.
Jacob Duff Education Details
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Not Completed
Frequently Asked Questions about Jacob Duff
What company does Jacob Duff work for?
Jacob Duff works for The Shyft Group
What is Jacob Duff's role at the current company?
Jacob Duff's current role is Buyer at the shyft group duramag.
What schools did Jacob Duff attend?
Jacob Duff attended Middlesex Community College.
Not the Jacob Duff you were looking for?
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Jacob Duff
Associate Software Engineer @ Schweitzer Engineering Laboratories (Sel) | Computer SciencePullman, Wa -
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Jacob Duff
Experienced Operating Engineer | Biology & Criminology Graduate | Army Veteran Transitioning To Biology | Eager To Apply Skills And Knowledge In A New ChapterFreedom, Pa
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