Dufferin Warren Email & Phone Number

Greater Toronto Area, Canada

- Designed and developed interactive eLearning experiences with Articulate Storyline 360 and RISE- Conducted needs analysis and gap analysis- Collected and analyzed course and program review data with the focus of improvement- Collaborated with subject matter experts (SME’s) to design and deliver detailed storyboards, learning experiences, job aids and user guides- Designed and developed wireframes leveraging visual design principles- Designed detailed visual mock-ups-… Show more - Designed and developed interactive eLearning experiences with Articulate Storyline 360 and RISE- Conducted needs analysis and gap analysis- Collected and analyzed course and program review data with the focus of improvement- Collaborated with subject matter experts (SME’s) to design and deliver detailed storyboards, learning experiences, job aids and user guides- Designed and developed wireframes leveraging visual design principles- Designed detailed visual mock-ups- Designed prototypes and conducted quality assurance testing- Developed all learning materials using backwards design principles Show less

Canada

During my time at Swish I• Conducted quantitative analysis of large data sets using Snowflake data warehouse on customer churn and generated a live bi dashboard using the business intelligence platform Sigma to inform branch managers of clients that were at risk of churning. • Utilized data modeling and data processing strategies in Snowflake while joining complex data sets to engage in ad hoc analysis using SQL to gather insights for leadership.• Created an auto populating daily… Show more During my time at Swish I• Conducted quantitative analysis of large data sets using Snowflake data warehouse on customer churn and generated a live bi dashboard using the business intelligence platform Sigma to inform branch managers of clients that were at risk of churning. • Utilized data modeling and data processing strategies in Snowflake while joining complex data sets to engage in ad hoc analysis using SQL to gather insights for leadership.• Created an auto populating daily report for the executive team showing MTD and YTD sales by branch against progress towards budget goals by working day by connecting the datasets in Sigma with aggregated datasets created in SQL and attached to the visualization.• Created a working day calendar to model this.• Automated data collection reports for vendors in Sigma that had been previously done manually at a cost of up to a day of labour per person each month.• Generated a gross margin percent (GM%) dashboard divided into drill downs by business sub-categories for executive use.• Leveraged data visualization to create a daily gross margin report for branch manager and executive use. • Utilized investigative skills to identify inconsistencies between the reporting from software server side to the ETL pipeline and made data governance recommendations to increase quality of data sets in Matillion. • Conducted analysis on data sources in Snowflake using SQL and Sigma and identified areas where data validation and control could be better used to improve data management and data quality. Show less

Canada

As an instructor at York I • Created the asynchronous student-paced modules for YUB term 1 students using Moodle platform functionality suite and H5P plugins which increased academic outcomes. • Developed asynchronous teaching modules used by 100+ instructors • Created student paced self-study blended modules used by 1000+ students• Utilized Moodle, Articulate 360 and G-Suite apps to create these collaborative workspaces

Toronto, Canada Area

• Created live class gradebooks for 100’s of students to track the cumulative live score of student’s average-to-date, their total achieved score (accounting for weighting) as they progress through the course as well as to compare class and individual assignment scores against average, range, min and max scores. This increased average GPA 5-10% per session.• Linked live class gradebook to personalized student gradebooks that allowed individual students to track their grades on their phones… Show more • Created live class gradebooks for 100’s of students to track the cumulative live score of student’s average-to-date, their total achieved score (accounting for weighting) as they progress through the course as well as to compare class and individual assignment scores against average, range, min and max scores. This increased average GPA 5-10% per session.• Linked live class gradebook to personalized student gradebooks that allowed individual students to track their grades on their phones using Google Sheets importrange, calculated fields and permissions. This lowered confusion and end of term complaints and petitions 90%.• Set up assessment tracking for new exams to determine question validity and identify any bad questions for update which increased assessment accuracy between 5-10%. • Created surveys and collected information from 90+ respondents, aggregated and presented this information to union membership for discussion during the collective bargaining goal-setting process. Show less

Taichung City, Taiwan

• Built contract structure for new teacher hires• Consulted on syllabus creation for school

Taichung City, Taiwan

• Developed the Columbia Business Communication Course which serviced 100s of professional students• Co-managed the Syllabus Transformation Project• Developed MuchTalk online English platform which connected 100s of students across 3 major cities and other remote areas together into collaborative language instruction groups• Instructed online on the MuchTalk online English platform. Delivered and facilitated the online training modules

Masters Of Science In Education, Education

Certificate, Data Analytics

Developed skills in cleaning and best use principles in data management as well as analysis strategies and theory. Became proficient.

Google Certificate In Data Analytics, Data Processing

Gained an immersive understanding of the practices and processes used by a junior or associate data analyst in their day-to-day job.

Bachelor Of Environmental Studies, Urban Studies/Affairs

Elementary Education And Teaching