James Duffy Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

Seattle, Washington, Us

• Managed the cloud engineering team, making significant contributions to the organization’s security posture and infrastructure reliability.• Helped the organization become SOC2 compliant and managed audits to ensure compliance.• Organized and managed outside security and penetration tests to identify vulnerabilities and improve defenses.• Introduced Istio service mesh and canary deployments to improve the ability to roll out and test new code safely.• Worked to democratize infrastructure as code, making it easier for non-DevOps engineers to contribute and manage their own infrastructure.• Led the team in increasing infrastructure reliability and uptime to above 99.995%.

San Francisco, Ca, Us

• Founding member of the Infrastructure/DevOps team responsible for overseeing all aspects of infrastructure and deployment processes.• Introduced repeatable infrastructure using Terraform, streamlining the infrastructure provisioning process and enabling more efficient scaling.• Enhanced monitoring and alerting capabilities with Datadog (Server/APM/Logs/Security), improving the organization’s ability to detect and address issues in real-time.• Decreased build and deploy times through optimization and automation efforts, improving the speed and efficiency of the development process.• Migrated key systems to containers and automated deployments to Kubernetes, modernizing the organization’s infrastructure and improving scalability.• Acquired by Accolade (ACCD) in June 2021.

San Francisco, California, Us

I was successful in significantly improving the speed of our continuous integration tests across numerous projects, reducing the time required by at least 50%. I also implemented the use of spot instances on AWS to lower costs and migrated our configuration management and secret storage to Consul and Vault. Additionally, I successfully migrated our MongoDB cluster to Atlas without any downtime for our customers. I also contributed to the development of ingestion pipelines using Apache NiFi. I dedicated much of my time to controlling costs and enhance the reliability of our systems.

San Francisco, California, Us

I played a key role in implementing tests on our team repositories to ensure compliance with our code style guide and helped ensure all of our projects adhered to it. Additionally, I developed a CLI tool to streamline common tasks for our engineering teams, allowing them to manage their clusters and services efficiently. I also assisted with the implementation of an on-call rotation and took on rotations myself. I have also worked to modernize some of our legacy systems by moving them to Docker and improving the reliability of deployments through the use of automated tooling.

Took over ownership of internal projects using a variety of technologies including Python, Symfony, Laravel, and AngularJS. I also contributed to the creation of highly scalable infrastructure on AWS, capable of handling hundreds of millions of unique visitors per month. I played a key role in the deployment and scaling of a new MongoDB cluster and worked to upgrade our server management and deployment process using Ansible, Fabric, and Jenkins. In addition, I helped make important design decisions and built high-volume internal and external RESTful APIs.

I joined the Signal newspaper and successfully increased the online readership by 700% while reducing costs to 5% of the original amount. I accomplished this by transitioning the website from a managed host to a self-managed platform utilizing Open Source software, including WordPress. I developed custom plugins to improve staff efficiency and created a custom theme to showcase the content and website ads.

As a member of a small agile team, I played a key role in developing simple, reliable, and well-tested code for a publisher dashboard and front-end website. Utilizing Django for the backend API and AngularJS for the front-end, I contributed to the creation of a positive and enthusiastic work environment while striving for excellence in my work. My contributions were stored on a private Github repository.

Plano, Texas, Us

As a sales associate at JCPenney, I was responsible for maintaining a clean and organized sales floor, assisting customers with product inquiries and purchases both in-store and online, collaborating with team members to implement action plans, operating point-of-sale systems (both mobile and stationary), promoting store credit card programs to customers, and consistently delivering exceptional customer service.

Mountain View, California, Us

At IRIDEX, I was responsible for ensuring compliance with the European Union's RoHS 2011 Directive by researching, compiling, updating, and writing component specifications. This involved extensive communication with various internal departments, including Product Development, Manufacturing, Manufacturing Engineers, Quality Assurance, Materials, Document Control, and Regulatory. Additionally, I made numerous cold calls and sent hundreds of emails to a diverse range of suppliers in order to successfully pass government audits. My work required me to collaborate with a variety of internal and external stakeholders.

Plano, Texas, Us

As a sales associate, I was responsible for bringing in potential customers and assisting them in finding the products they needed. In addition to restocking shelves and finalizing sales, I provided excellent customer service and developed personal connections with our customers on behalf of the store. My role required me to prioritize customer satisfaction and build strong relationships with clients.

Atlanta, Georgia, Us

At Jamba Juice, I excelled at making delicious smoothies and ensuring that the store was clean and well-stocked. In addition to working on the register and providing excellent customer service, I fully embraced the company's vision of inspiring and simplifying healthy living, and developed a strong personal loyalty to the brand. My responsibilities included maintaining a high level of customer satisfaction.

Bs, Computer Information Systems

Education record