• Stabilized revenue during a post-covid market turndown where Oregon saw a 16% decrease in sales.• Gained a competitive advantage over neighboring dispensaries while negotiating with vendors byleveraging stocking agreements and premium display space.• Increased customer retention by reworking our product mix to maintain a consistent offering.

• Achieved the highest quarterly sales figures in the company’s history while focusing on customerretention by anticipating and meeting consumer demand.• Outperformed industry growth rate and expanded market share by increasing revenue over 3% on aquarterly basis.

• Recruited to manage heavily regulated Las Vegas cannabis dispensary.• Selected to transfer to high volume Oakland store to oversee the transition to recreational cannabis sales, including creating and implementing revised policies and procedures in compliance with CA state regulations and laws. • Hired, trained, and managed team of 30+, including 3 Supervisors and their associates in Admin, Cash, Sales, and Inventory Operations. • Developed and maintained strong relationships with customers and quickly resolve all escalated service issues, resulting in repeat business and growth. • Analyzed and prepared daily/monthly/yearly revenue and product reports for leadership. • Spearheaded transition to sales-focused environment, improving overall staff accountability and increasing sales averages by over 25%.• Generated millions in revenue during 2019.• Implemented company’s first-ever sales performance management system, including coaching on proven sales techniques, utilizing extensive knowledge of cannabis cultivation and production to educate teammates on product specifications and benefits, and establishing actionable sales metrics. • Partnered with our Purchasing Department to evaluate statewide cannabis sales and localized Google Analytics data to maximize revenue and refine SEO strategy.• Developed Cash Clerk & Admin SOPs, ensuring compliance for submission to the state of Nevada.• Consulted for upper management regarding SOPs for the launch of Blum’s first Bay Area delivery service amidst the COVID-19 pandemic.

• Hired as Budtender and promoted to Manager within 3 months for high-volume medical marijuana dispensary. • Supervised, trained, and mentored up to 12 sales, front-desk, and cash associates operating 8 registers concurrently. • Oversaw store operations, coordinated workflow, and managed inventory. • Ensured best-in-class customer service and provided product education. • Streamlined operations and inventory process while orchestrating the transition from a manual to digital POS system, subsequently leading to the launch of an inventory department.• Oversaw cannabis plant nursery, tending to 400+ clones concurrently.

• One of the founding members of a start-up medical cannabis delivery company. • Oversaw all operations, SEO Strategy, P&L management, financial planning and forecasting, and purchasing of cannabis products.• Doubled total company assets within 1 year of operations.• Implemented MMJMenu POS system, developing full inventory of products and recording all sales.• Trained team on system usage, cannabis products, safety procedures, and compliance.