Duffy Graham Email & Phone Number

United States

Portland, Oregon, United States

• Stabilized revenue during a post-covid market turndown where Oregon saw a 16% decrease in sales.
• Gained a competitive advantage over neighboring dispensaries while negotiating with vendors byleveraging stocking agreements and premium display space.
• Increased customer retention by reworking our product mix to maintain a consistent offering.

Vancouver, Washington, United States

• Achieved the highest quarterly sales figures in the company’s history while focusing on customerretention by anticipating and meeting consumer demand.
• Outperformed industry growth rate and expanded market share by increasing revenue over 3% on aquarterly basis.

Oakland, California, United States

• Recruited to manage heavily regulated Las Vegas cannabis dispensary.
• Selected to transfer to high volume Oakland store to oversee the transition to recreational cannabis sales, including creating and implementing revised policies and procedures in compliance with CA state regulations.
• Hired, trained, and managed team of 30+, including 3 Supervisors and their associates in Admin, Cash, Sales, and Inventory Operations.
• Developed and maintained strong relationships with customers and quickly resolve all escalated service issues, resulting in repeat business and growth.
• Analyzed and prepared daily/monthly/yearly revenue and product reports for leadership.
• Spearheaded transition to sales-focused environment, improving overall staff accountability and increasing sales averages by over 25%.

Las Vegas, Nevada, United States

Sacramento, California, United States

• Hired as Budtender and promoted to Manager within 3 months for high-volume medical marijuana dispensary.
• Supervised, trained, and mentored up to 12 sales, front-desk, and cash associates operating 8 registers concurrently.
• Oversaw store operations, coordinated workflow, and managed inventory.
• Ensured best-in-class customer service and provided product education.
• Streamlined operations and inventory process while orchestrating the transition from a manual to digital POS system, subsequently leading to the launch of an inventory department.
• Oversaw cannabis plant nursery, tending to 400+ clones concurrently.

Roseville, California, United States

• One of the founding members of a start-up medical cannabis delivery company.
• Oversaw all operations, SEO Strategy, P&L management, financial planning and forecasting, and purchasing of cannabis products.
• Doubled total company assets within 1 year of operations.
• Implemented MMJMenu POS system, developing full inventory of products and recording all sales.
• Trained team on system usage, cannabis products, safety procedures, and compliance.

Roseville, California, United States

Rocklin, California, United States

Business Administration For Transfer (As-T)

Associate Of Science - As, Management

Associate Of Science - As, General Business