Marc Dufresne Email & Phone Number

Ontario, Canada

Guelph, On

Manage a team of IT professionals that provide the best operational support of our Cloud and On Premise architecture for all Corporate office locations and all Canadian Provincial Parks and US State Parks under the Camis Inc and Camis USA Inc portfolio. Establish and redefine guidelines for all IT services and simplify corporate and field implementations, vendor management, standardized hardware, enterprise roll outs.

Guelph, On

Provide operational support for all Canadian Provincial Parks and US State Parks under the Camis Inc portfolio. Project Team involvement; - Vendor Management;- Identify client connectivity requirements, determine costs and present solutions;- Collaborate with Ministry Representatives and Government IT departments to ensure connectivity solutions adhere to Payment Card Industry and Government standards;- Prepare technical proposals related to Environmental assessments, Heritage assessments, and Biophysical studies in order to implement specific connectivity solutions.Field Deployments: - Trip/Resource Scheduling for all In Park solutions;- Responsible to coordinate lab testing of all hardware used for In Park solutions;- IT procurement of hardware solutions;- WAN/LAN connectivity solutions.Payment Card Industry Compliance (PCI): - Collaborate with IT Security personnel to ensure connectivity solutions adhere to PCI standards.FIPS 140-2 (Federal Information Processing Standard)- Collaborate with State IT Security personnel to ensure Federal and State security standards are implemented.Mentor Help Desk- Network/System Administration - In Park solutions;- process improvements;- Provide guidance and Level 3 Support of all In Park solutions related to WAN/LAN connectivity(ISP related issues, Routers, Point To Point Wireless bridges, Payment Processing,) at client sites;- Resolving client issues: Determine root cause and implement correct solutions.Occupational Health & Safety- Asst in implementing policies related to Park Trip Planning/ Field Implementations;- Conduct Field evaluations to ensure employees are following policies. Assess and implement improvements;

Victoria, Bc

Provide Information Technology services to TD Canada Trust Branches as stipulated in a contractual agreement with IBM Canada,TD Canada Trust and Kelly Services. On-Site equipment refresh of File Servers, workstations, and peripherals. Ensure that all network services are configured correctly and operational at each branch location.

British Columbia, Canada

Relocated to Victoria British Columbia in 2009 to follow my spouse. I was hired by Camis as a consultant to travel across the province of British Columbia to install BC Parks new campground reservation system.

Morrisburg, On

Under the direction of the Manager of Finance; Manage and design the Commissions' Data-communications and Telecommunications networks that link all the Commission's attractions across Eastern Ontario.- Manage all IT Capital projects;- IT Strategic Planning/Business Alignment: Prepare 3 year road to ensure IT is aligned with the Commissions Business strategy;- IT Departmental Budget and Forecasting;- IT Procurement: Lease and Vendor management, Business Case Development;- Review and provide direction on IT Policies and Procedures ensuring they are in line with the Ministry's objective. Collaborate with Ministry representatives ensuring IT Best Practices, policies and standards for usage and security are implemented;- Request for Proposals(RFPs): Prepare technical requirements, review submissions;- Implement and Manage Disaster Recovery Plans;- Coordinate system changes;- Research and development of cutting edge technology solutions;- Infrastructure Management: Network/System Administration of the Commissions WAN/LAN infrastructure cross Eastern Ontario.

Ottawa, On

Provide Network and System administration for all clients under BridgeTech's portfolio throughout the Ottawa/Hull region.

Ottawa, Canada Area

Working in a fast past environment providing Network and System administration to all employees connected to the Public Works Government Services data-communications network ensuring network services were operational at all times. Support and manage PWGSC Training Centre in order to deliver course content efficiently.

Ccna - Cisco Certified Network Associate

Cisco Certified Network Associate (CCNA®) validates the ability to install, configure, operate, and troubleshoot medium-size route.

Project Management Applications

Activities and Societies: Course focuses on concepts of Earned Value Performance Measurement, Gantt Charts, Network Scheduling, Work.

Occupational Health & Safety

Responsibilities of Joint Health & Safety Committees Supervisory Safety Management WHMIS

Project Management Fundamentals

Activities and Societies: Course is designed to master the essentials of project management by discovering and mastering the critical.

Omdp - Leadership Skills

The OMDP Leadership Skills Certificate is a unique program designed for team leaders, middle management candidates and small business.

Electronic Engineering Technologist, Electronics

perform the technical functions involved in assembling, installing, repairing, maintaining, calibrating, prototyping and modifying.

Education record