General Manager
CurrentExecuting respective activities such as crafting top-notch business strategies and formulating business objectives while leading and motivating a team force of 22 as the founder of Dukasim. Overseeing and administrating strategic, operations and business activities of the company in cooperation with co-founder by ensuring that the company produces the desired results and are consistent with the overall company strategy and mission. Acting as a client relations administrator by building strong and sustainable relationships with key accounts, creating strategies and plans to address clients’ business needs, advising crafted solutions and installation of the agreed services as well as providing after sales support by acting as a point of contact for complaints and revision & reformation of services. Developing top line strategies to drive qualified marketing traffic by crafting marketing campaigns, closely monitoring and analyzing the performance of marketing campaigns while managing the marketing budget in line with company budget and ensuring the marketing initiatives are in line with the brand identity. Performing respective sales activities by designing and implementing strategic sales plans that will extend the customer portfolio while ensuring the strong presence in the industry; successfully managing the sales team aiming to achieve growth and realization of the sales targets. Ensuring the realization of customer acquisition and revenue growth targets by keeping the company competitive and innovative, achieve objectives through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance.
