I have over 27 years of collective work experience in the biotechnology, medical device and diagnostics industries, with an extensive background in manufacturing, development and support of laboratory assay, software and instrumentation products. My prior experience includes performing and optimizing molecular diagnostics assays; laboratory instrument and software validation, troubleshooting and service; and conducting customer complaint and product non-conformance investigations, resolution and documentation. Additionally, I have completed graduate-level training in computer science, statistics, bioinformatics and data analysis through a Masters in Bioinformatics program. I am currently working in a role that involves pipeline and workflow development, testing and support of on-prem and cloud-based secondary and tertiary bioinformatics analysis solutions.Summary of skills: laboratory and clinical instrumentation support, repair and maintenance; documentation and quality systems; experimental design and analysis; conducting training on ERP/CRM/document control systems (SAP and Agile); ensuring high quality customer support; molecular biology; biochemical and molecular diagnostics assays; microbiology; protein purification; next-generation sequencing; bioinformatics analysis (DRAGEN, BWA, GATK); software validation; data analysis workflow automation and scripting (Bash, Python, R); bioinformatics pipeline creation (ICA, CWL, NextFlow); software development and CI/CD tools (GitHub, Jira); cloud computing (AWS - ECR, EBS, S3, IAM, CloudFormation; Azure - Marketplace, Partner Center, VM, ARM, Batch, Blob Storage; GCP - Compute Engine, GCS, gcloud, gsutil); containerization (Docker, Singularity)