Customer success leader with experience in various levels of business success from entrepreneurship, to multi-unit management with full P&L responsibilities. Proven expertise in fostering client relationships and implementing innovative data-driven solutions. Currently excelling in a Client Success Manager role, managing a $4M portfolio for enterprise client's, focusing on retention and upsells. Proven expertise in content marketing and demand generation including SEM, SEO, ASO, content syndication, and email automation. Strong in strategic planning, communication, and customer-centric mindset. Previous leadership and P&L responsibilities. I am at my best developing strategy and creative problem solving.
Listed skills include Sales Management, Product Development, Business Strategy, International Sales, and 7 others.