Dulaj Kankanamge Email & Phone Number

Poland

As a certified Ubiquiti Trainer (UCT) , authorized to conduct Ubiquiti Training courses across Europe and Asia.My certifications/Trainings include:🔵 UniFi Full Stack Professional (UFSP)🔵 UniFi Wireless Admin (UWA)🔵 UniFi Routing, Switching & Cybersecurity Admin (URSCA)🔵 UniFi Network Professional (UNP)Enhance your Ubiquiti networking skills and knowledge with comprehensive training programs. For more information, please visit the Ubiquiti Training page.

Sri Lanka

ITED Technologies & Solutions (PVT) Ltd (ITED) is a leading ICT solutions provider in Sri Lanka & Maldives. ITED Technologies is the Authorized Master distributor for Ubiquiti Networks (USA) in Sri Lanka and Maldives. www.ui.com/distributors.I am currently serving in a consulting capacity for the company while simultaneously leading the technical department. In this role, my primary focus is on strategically designing, implementing, and supporting IT solutions. Drawing upon an extensive understanding of Ubiquiti wireless and wired products, I am committed to providing essential L2/L3 technical consultancy to discerning clients seeking optimal networking solutions.Moreover, I oversee and lead the technical teams, ensuring the delivery of high-quality services that align with clients' unique needs and contribute to their overarching business objectives. My dedication lies in consistently offering indispensable expertise to elevate the efficiency and effectiveness of the implemented networking solutions.

Warsaw, Mazowieckie, Poland

INK Solutions is a AI Chatbot Development company, who help businesses to automate their core operations with AI. I have been handling the entire gamut of activities spanning client operations and demand generation.Responsibilities include:💡Building and managing the operational infrastructure💡Devising the scaling strategy💡Spearheading lead generation activities💡Talent Acquisition 💡Customer support

Sri Lanka

ITED Technologies & Solutions (PVT) Ltd (ITED) is a leading ICT solutions provider in Sri Lanka & Maldives. ITED Technologies is the Authorized Master distributor for Ubiquiti Networks (USA) in Sri Lanka and Maldives. www.ui.com/distributors.ITED provides fixed wireless internet, and WIFI solutions throughout Sri lanka & Maldives with the focus on developing solutions for residential and commercial apartments, hotels, resorts, and corporate letting.As the Regional Director I have been responsible for overall IT Solutions.💡Demonstrations/Customer support for international clients within the territory of ASIA. 💡Design, Implement, Support & Maintenance of IT Solutions• ELV Solutions (Voice/Data/IPTV/WIFI/CCTV)• Structured cabling (Cat Cabling & Fiber Optics)• UBNT Wireless and Routing Solutions• Firewall Solutions (Sophos/ FortiGate/Ubiquiti)• Surveillance Solutions (Hikvision / Axis / UBNT)• Assisting customers with level 2 and 3 technical supports via ticketing, chatting, over the phone conversation• Provide proactive support in new fixed wireless networks rollout in Maldives/Sri Lanka.• Provide proactive customer support in ensuring the quality of the network.• Monitoring the fixed wireless network using necessary tools and alertnetwork engineers if there are any issues.• Involvement in planning and deployment of fixed wireless networkexpansions.• Primarily responsible for handling tickets raised by level 2,3 through the support ticketing platform.• Participating in Network Operation meetings and sharing necessaryinsight with management• Remotely analyze and diagnose network faults for end-users,recommending and implementing corrective measures.• Documentation and maintaining troubleshooting log for futurereference.

Sri Lanka

In my capacity, I assumed the responsibility of overseeing the IT operational activities, ensuring seamless alignment with the company's strategic vision. My role encompassed the design, implementation, and maintenance of IT solutions catering to clients spanning across Sri Lanka and the Maldives.In the capacity of a team leader, I provided guidance to my colleagues in delivering top-notch solutions, including:💡 ELV Solutions (Voice/Data/IPTV/WIFI/CCTV)💡 Managed UBNT wireless and networking solutions💡 Managed Firewall Solutions (Sophos/FortiGate)💡 Surveillance Solutions (Hikvision/Axis/UBNT)This dynamic role allowed me to contribute to the technological landscape and foster innovative solutions for our clients.