Dulce Delgado

Dulce Delgado Email and Phone Number

Solutions Engineer @ Hristov Development
northbrook, illinois, united states
Dulce Delgado's Location
Jesús María Municipality, Aguascalientes, Mexico, Mexico
Dulce Delgado's Contact Details

Dulce Delgado personal email

n/a
About Dulce Delgado

Systems Engineer offering extensive experience in L1 & L2 Support, great self-learning capacity, teamwork, excellent communication skills, very committed to my work, responsible and willing to give the best of me in everything I do.

Dulce Delgado's Current Company Details
Hristov Development

Hristov Development

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Solutions Engineer
northbrook, illinois, united states
Website:
hristovdevelopment.com
Employees:
6
Dulce Delgado Work Experience Details
  • Hristov Development
    Solutions Engineer
    Hristov Development Oct 2022 - Present
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  • Softtek
    Team Leader
    Softtek Jan 2020 - Oct 2022
    Aguascalientes, México
    Sysadmin: monitoring and fixing Windows Servers issues, like disk space, network conflicts, services.Server patching and maintenance.Backups & storage: manage and monitor backup jobs, file restore, storage administrationDecommission: processing servers decommissions.Tools: Windows 2012/2008/2003/2000, AD, vSphere Client, Commvault, Backup Exec, Veeam, Service Now Helpdesk System, SCCM, Synology Active Backup, Unitrends, HPE Nimble Storage ILO, Solarwinds, Patch Manager, Wsus, KACE.
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  • Softtek
    L2 Server Ops / Envision Healthcare
    Softtek Feb 2018 - Jan 2020
    Aguascalientes Y Alrededores, México
    Sysadmin: monitoring and fixing Windows Servers issues, like disk space, network conflicts, services.Patch Management: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures, such as specific configurations required.​Backups: monitor backup jobs, file restore, storage policies, tape rotationDecommission: processing servers decommissions.Tools: Windows 2012/2008/2003/2000, AD, vSphere Client, Commvault, Backup Exec, Veeam, Service Now Helpdesk System, SCCM, Check_MK, ILO, Solar winds.
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  • Softtek
    Senior Information Security Engineer / Digital Guardian
    Softtek Jun 2014 - Nov 2017
    Aguascalientes Y Alrededores, México
    · Monitoring requests and/or incident response using Sales Force, Email, or SCOM· Build DG Server installation (POC, DEV, or PROD)· Build DGAgent setups (Windows, Linux, or MAC)· Create/Update Documentation (Runbooks or Policy audits)· Perform Server Maintenance (DG upgrades or apply SQL fixes)· Triage DGAgent conflicts or crashes (BSOD)· Perform Server configuration updates· DG Management console administration· DB migrations· Perform investigation of alerts· Help Desk L1Functional Experience: Project management and control, case management, system documentation, help desk supportTools: Windows Server 2008/2012, SQL Server 2012/2014, VMware, Microsoft Office 2010/2013/365, Windows 7/8/10, Active directory, Digital Guardian Agent and Server, SalesForce
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  • Kenworth Laguna
    Manager It
    Kenworth Laguna Jun 2010 - Jun 2014
    Gómez Palacio Y Alrededores, México
    · Responsible for implementing, managing and maintaining the IT infrastructure· Responsible for IT security and surveillance administration· Responsible for help-desk support· Responsible for network management, hardware and software maintenance, software licensing, resources optimization and project managementFunctional experiencie: Project management and control, cost estimates, system documentationTools: Novell Netware 6.0, Windows Server 2008 R2, SQL Server 2008, VMware, Groupwise 8.0, Microsoft Office 2007, Windows XP/Vista/7/8, Novell Console One
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  • Itesm
    It Helpdesk
    Itesm Oct 2006 - May 2010
    Torreón Y Alrededores, México
    · Help desk support for students, teachers and administrative staff· Responsible for hardware and software maintenance and configuration· Responsible for training courses· Network managementFunctional Experience: Help desk support, ITIL, system documentation.Tools: Microsoft Windows, Dreamweaver, Microsoft Office, Remedy Service Desk, Microsoft Project, Solidworks
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Dulce Delgado Skills

Help Desk Support System Administration Network Administration Microsoft Sql Server Windows 7 Windows Xp Pro Windows Server Administrative Work Hardware Support Software Installation Remote Troubleshooting

Dulce Delgado Education Details

Frequently Asked Questions about Dulce Delgado

What company does Dulce Delgado work for?

Dulce Delgado works for Hristov Development

What is Dulce Delgado's role at the current company?

Dulce Delgado's current role is Solutions Engineer.

What is Dulce Delgado's email address?

Dulce Delgado's email address is du****@****.com.mx

What schools did Dulce Delgado attend?

Dulce Delgado attended Instituto Tecnológico Y De Estudios Superiores De Monterrey, Instituto Tecnológico De La Laguna.

What skills is Dulce Delgado known for?

Dulce Delgado has skills like Help Desk Support, System Administration, Network Administration, Microsoft Sql Server, Windows 7, Windows Xp Pro, Windows Server, Administrative Work, Hardware Support, Software Installation, Remote Troubleshooting.

Who are Dulce Delgado's colleagues?

Dulce Delgado's colleagues are Esteban Hernández Dávalos, Luis Enrique Carrillo, Allan Villarreal, Ignacio Suarez, Eloisa Sandoval.

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