Dulce Diaz

Dulce Diaz Email and Phone Number

Sr HRIS Analyst at Lifespan @ Lifespan
Dulce Diaz's Location
Providence, Rhode Island, United States, United States
Dulce Diaz's Contact Details
About Dulce Diaz

Experience in managing and supporting Oracle Applications. Experience in project management and implementing best practice standards and procedures. Recognized for outstanding performance in a fast paced environment with tight deadlines.

Dulce Diaz's Current Company Details
Lifespan

Lifespan

View
Sr HRIS Analyst at Lifespan
Dulce Diaz Work Experience Details
  • Lifespan
    Sr Hris Analyst
    Lifespan Jan 2023 - Present
    United States
  • Unfi
    Senior Information Technology Business System Analyst
    Unfi Feb 2020 - Jan 2023
    Providence, Rhode Island, United States
    Responsible for managing, gathering, analyzing, documenting, and validating business and technical needs for Finance. Manage IT and business cross-functional project teams and take ownership of understanding in-depth current processes and create approach for high visible and time-sensitive initiatives. Close collaboration with business stakeholders, subject matter experts, functional leaders and other technical teams to provide the best technical and functional result. Responsible for managing and tracking business and technical needs throughout the project’s lifecycle.Communicate issues and risks related to business processes to project leaders, technical teams and business partners. Assist business and project team members in developing and mitigating solutions to issues. Responsible for team building and self-driven skill development through active participation in training and mentoring.Identify process improvement opportunities and implement those and propagate to the team.
  • United Natural Foods
    Manager Application Development
    United Natural Foods Feb 2017 - Feb 2020
    Manage Supply Chain Demand Forecasting Inventory Optimization (DFIO) application to provide the business the technology and tools to increase supply chain efficiencies. Manage staff of 3 with overall Demand Forecasting Inventory Optimization application support responsibilities.Serve as liaison between technical team and business owners, outside vendors or service providers to assist in communicating production issues.Participate with the Quality Assurance, Technical Services, Operations and Application Development staff to create work plans to support strategic initiatives, business plans and emerging business needs.Close cooperation with peers within IT to ensure fully integrated and non-duplicative information processing and delivery. Led the discovery, requirements gathering, design, testing and deployment of the Demand Forecasting Inventory Optimization upgrade from version 15 to version 19.Led the discovery, requirements gathering, design, and testing of integrating SuperValu’s, acquired company, buying system into the DFIO application. Implemented the Demand Forecasting module to optimize forecasting efficiencies and promote growth to the bottom line.Integration of new customers into the Demand Forecasting Inventory Optimization application.Utilize ad-hoc reporting through SQL queries to support and troubleshoot the business.Provide On-Call support to the nightly batch cycle of the Demand Forecasting Inventory Optimization application.
  • United Natural Foods
    Application Specialist
    United Natural Foods Jan 2015 - Feb 2017
    Providence, Rhode Island, United States
    • Provide production support for the Demand Forecasting Inventory Optimization (DFIO) application.Provide systems analysis, design, specifications and development for the IO application.Communication with the Business, IT Department, and sub-departments by participating in project team meetings. Participate in training for future development and expertise. Training support for Quality Assurance, User Acceptance and Help Desk as needed.Participate in the On-Call rotation for the nightly batch cycle of the application.
  • Citizens Bank
    Hr Production Support Lead
    Citizens Bank Apr 2013 - Jan 2015
    Smithfield, Ri
    Responsible for training Tier 1 participants on new functionalityResponsible for creating Tier 1 knowledge scriptsSupport the data transmission of files from and to PeopleSoftLead Tier II consultant for HRMS and Self-ServicePerform day to day operational items in support of PeopleSoft 9.1 systemManage staff of 5 with overall PeopleSoft application support responsibilities.Responsible for response to business area specific help desk calls for application specific questions or production issues and developing casual analysis to support a proactive resolution process. Manage the relationships between technical team and business owners, outside vendors or service providers to assist in communicating production issues. Coordinate troubleshooting identified production problems, taking corrective action, testing of corrective action and implementation of corrective action following user signoff. Coordinate the development of system or manual workarounds in the various business areas. Present solutions to management and document issue resolution.
  • Citizens Bank
    Business Production Support Manager
    Citizens Bank Jan 2004 - Apr 2013
    Smithfield, Rhode Island, United States
    Assisted in the overall implementation of the Oracle e-Business suite, r11.5.10 applications. Modules implemented included: General Ledger, Accounts Payable, iProcurement, Purchasing, Projects, and Fixed Assets.Assisted in the implementation of Oracle’s (Hyperion) Data Relationship Management (DRM) application to centralize hierarchy management providing a single source of hierarchical data into Oracle’s general ledger and Oracle’s (Hyperion) Essbase for management reporting, thus eliminating duplicate data entry and errors. Assisted in the decommission of legacy applications.Provide application support to all financial application users. Applications include: general ledger, accounts payable, fixed assets, CMOD Optical Reporting application.Manage all phases of delivering business solutions to customers including: working with customers to determine requirements, writing functional design specs, reviewing technical design documents, and conducting integration testing.Promote change management requirements into the Oracle 11i production instanceManage staff of 4 with overall financial application support responsibility for the Corporate Accounting group.Manage the creation of financial reports using Oracle Discoverer Version 10.1.2.55.26.Actively participate in the design, development and implementation of various user interfaces, support solutions and software packages across the department and company. Responsibilities include identifying requirements and resources to assist in project initiatives. Evaluating solutions for business unit applications which adhere to corporate structure, including risk and audit mandates.Systems liaison between the business units and technical support for all financial applications.Support various special projects, acquisitions, conversions and new product development.Head of the OnCall team, which supports the nightly batch cycle for all financial applications.
  • Dulce Suenos Daycare - Dominican Republic
    General Manager
    Dulce Suenos Daycare - Dominican Republic Jan 2003 - Jan 2004
    Dominican Republic
    Responsible for Record Keeping, Financial Statements, Payroll, and Hiring of personnel.Managed staff of 20 employees.
  • Citizens Bank
    Accounting Systems Analyst/Accounting Systems Manager
    Citizens Bank Jan 1994 - Jan 2003
    Lincoln, Rhode Island, United States
    Responsible for maintaining the mainframe general ledger system, which included a multi-tiered consolidating organizational structure.Supported all business units with their accounting and reporting needs.Monitored all ancillary interfaces into the general ledger.Maintained and developed management information financial reports utilizing Information Builders FOCUS report writer tool. Supervised a group of employees in maintaining the integrity of the Fidelity Information System General Ledger database.Performed Y2K testing for FOCUS, General Ledger and Accounts Payable.Responsible for the creation and maintenance of conversion weekend project plans both for mock conversions and live conversions. This entails coordinating detailed task and estimated durations in order to facilitate the interrelation of the financial conversion with the entire bank conversion.
  • Fleet Bank
    Teller
    Fleet Bank Jan 1993 - Jan 1994
    Providence, Rhode Island, United States
    Assisted customers with their banking transactions.

Dulce Diaz Skills

Project Management Peoplesoft Business Analysis Banking Customer Service Process Improvement Microsoft Excel Production Support Databases Oracle Financial Retail Banking Management Business Process Improvement Risk Management Training Microsoft Office Microsoft Word User Acceptance Testing Unit Testing Business Requirements Vendor Management Change Management Finance Leadership Powerpoint Interfaces Ad Hoc Reporting

Dulce Diaz Education Details

Frequently Asked Questions about Dulce Diaz

What company does Dulce Diaz work for?

Dulce Diaz works for Lifespan

What is Dulce Diaz's role at the current company?

Dulce Diaz's current role is Sr HRIS Analyst at Lifespan.

What is Dulce Diaz's email address?

Dulce Diaz's email address is dd****@****nfi.com

What is Dulce Diaz's direct phone number?

Dulce Diaz's direct phone number is +140152*****

What schools did Dulce Diaz attend?

Dulce Diaz attended Rhode Island College.

What skills is Dulce Diaz known for?

Dulce Diaz has skills like Project Management, Peoplesoft, Business Analysis, Banking, Customer Service, Process Improvement, Microsoft Excel, Production Support, Databases, Oracle Financial, Retail Banking, Management.

Not the Dulce Diaz you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.