Location and Payment to Suppliers, internal and external logistics, general Administration, customer service, prospecting and discerning clients,follow-up and closing of sales. I Managed several functions such as billing, credit control, as well as being the first point of contact with clients. I developed and implemented a order management system to ensure follow-up on new orders, deliveries and returns. I participated in the bidding process for large-scale projects.

Manage the efficiency and delivery of purchase orders from clients in the region, solving logistical problems and special requirements in regulations and documentation, Just in time supply negotiations, price construction, forecast, warehouse control, in charge of the daily operation of the office located in CDMX. I generated the price proposal for a key client including two countries and negotiated delivery times, thereby achieving the signing of a contract for a business for 15 million dollars. I achieved logistical savings of $ 70,000 per year by reducing the percentage of errors in order capture by 8%,implementing padlocks in the system. Increased productivity from 88% to 97% in all operations in the region and reaching 98% rating on customer satisfaction through training of processes and control tools. I joined the operation of a newly acquired new business, standardizing the processes with 60% of the region staff of the logistics department , achieving optimal results in the usual business and the new acquisition. I implemented Logistics audits with key clients, to streamline and optimize the transit and delivery process, sharing with them best practices and reducing by 65% the emergencies derived from its operation. I Negotiated with suppliers a price improvement in office supplies achieving a reduction of 24% in the budget.

In charge of coordinating the Executive Director's agenda and following up on priority contacts, daily supervision of the office administrative and operational functions, plan and coordinate meetings and events, expense and Board meetings reports ,cordinate national and international trips, managment of office staff. I created an operating manual used as a training tool and operational guidelines. I lead the overseas voting campaign FVAP.GOV (Federal voting assistance program) for American citizens living in Mexico City and its surroundings with a registration of more than 5,000 voters. In charge of the implementation of the "Voluntad Anticipada " program with a registration of more than a thousand participants. I implemented a unique communication and outreach initiative, as a result, improved ties with clients, associates and recipients. I trained more than 10 people to work on support roles, as part of their induction program. I reduced the cost of supplies, strengthening relationships with suppliers and achieving a saving of 30%. I organized and supervise 6 events obtaining savings in the budget between 8 and up to 23%.