Dulce Lacson, Cqe, Cssbb, Cssgb Email & Phone Number

Sunrise, Fl

Miramar, Fl

Perform new product scale-up, process optimization and technology transfer for pharmaceutical products.• Manage product launches and tasks related to Operations deliverables. • Design and execute process development studies using DOE to develop a thorough understanding of operating and performance parameters.• Lead in the investigation of complex manufacturing product quality and compliance issues.• Interfaces with other departments and outside vendors to set specifications for raw materials and final products.• Conducts presentation of data and findings to management.• Troubleshoot manufacturing and process related excursions.

Miami/Fort Lauderdale Area

Miami/Fort Lauderdale Area

Provides Quality/QAbusiness solution to clients in the medical device manufacturing industry, including support for FDA 483 and CAPA remediation.

Joined Boston Scientific Corp. a world wide developer and manufacturer of medical devices. Leads initiatives for the daily support of products, processes, materials and equipment in order to achieve production goals. Drive the troubleshooting effort and initiate root cause investigation for any process and quality issues.•Tasked with a major role in the off shore transfer of multiple product families. •Awarded Pillar Award for Continuous Improvement.•Awarded Dolphin Achievement Award for consistently demonstrating effective use of problem solving roadmap.•Successfully implemented corrective action that resulted in 8% increase in production yield and 60% decrease in customer complaints.•Consistently meets timely and effective closure of CAPA assigned.•Release of process documentation for new processes and training of production personnel on processes.•Develop process parameters for new equipment. Write protocols and reports for Equipment Installation Qualification, Operational Qualification and Process Performance Qualification.•Optimize processes for yield improvements, cycle time improvements, and scrap reduction.•Analyze process, product, material or equipment specifications and performance requirements.

Joined LightConnect Inc. a start-up company designing and manufacturing dynamic MEMS-based fiber optic components and modules. Charged with the development and sustaining of automated manufacturing processes with emphasis on design fo manufacturability.•Managed the manufacturing engineering of the soldering, optical alignment and packaging processes for the VOA (Variable Optical Attenuator).•Co-developed the automation of fiber alignment/attachment process.•Designed and analyzed experiments for product development engineers using DOE methodology.•Responsible for new process qualification and launching to Production.

Responsible for providing support to production lines and turn new products from pilot runs into mass production. Charged with leadership in technical innovations, manufacturing processes, product improvement, and product quality.•Tasked with supporting Hi-Rel product lines which includes the continuous monitoring of yield and productivity.•Initiated root cause analysis for quality issues and implemented preventive measures utilizing SPC.

Recruited in 1988 by KOBE PRECISION, INC. an OEM manufacturer of hard disk and wafer boards, and promoted into positions of increasing scope and responsibility. Charged with managing various aspects of manufacturing operations, with responsibilities encompassing, quality control, manufacturing engineering, process and product development.Challenged by the Director of Engineering to build new grinding programs for company’s leading substrate product line from ground zero. Managing a production team of eight process technicians supporting four manufacturing shifts, responsible for hiring, training, and directing manufacturing technicians; and identifying and purchasing equipment capable of producing products in conformance with quality control baselines.•Built new grinding processes for substrate product line from ground zero, including the creation of training manuals and procedures, quality control processes and process controls.•Spearheaded efforts to devise new production process for 84mm product that drove auto grinder output 25% from 4,500 to 6,000 disks per day while maintaining yield between 97% and 99%.•Played a key role in helping the company to achieve 82% growth in revenues and 30% reduction in costs.