Dulce Ramirez Email & Phone Number

Dallas, TX, United States

Dallas-Fort Worth Metroplex

Collaborate and participate with community agencies, faith based organizations, and school districts within the Dallas and Ellis county service area to market Parkland Community Health Plan. Participation in coalition meetings and advisory groups. Presentations for community members as well as organizations.

Richardson, Texas

Developing and maintaining cooperative working relationships with the senior citizen community and their advocates; educating, researching problems, providing assistance and information on Medicare, Marketplace and BCBS ancillary products. Assisted in enrolling into plans and follow-up on leads. Responsible for assigned special projects and maintaining.

Oversee the daily consumer benefits operations for the Center. Complete initial training, implement and monitor the day to day operational processes of consumer benefit enrollments. * Directly supervises, hires, coaches, and develops Consumer Benefits staff* Oversees and monitors all consumer benefit related processes for the Center to ensure uniformity.

Dallas/Fort Worth Area

Perform activities that facilitate access to community supports, services and benefits.Perform options counseling, a person-centered, interactive and decision-support process. Provide information and counsel to the general public, particularly older adults and individuals with disabilities, with information and assistance to a range of community resources..

Dallas/Fort Worth Area

Coordinated with parents, caregivers, or professionals in gathering the supporting documents to enroll clients with intellectual developmental disabilities in Metrocare Services. Assisted in adding client's information into the HCS Medicaid waiver program. Appointments were scheduled for psychologist and cases were assigned when appropriate. Translation.

Dallas/Fort Worth Area

Assisted caseworkers and therapist in having documents available for them for home visits.Entered all financial information in our system so that Metrocare could bill services effectively.Organized and created packets for families to receive from staff during initial and follow up visits. Assisted with front desk duties when necessary and also assisted.

Schedule, trained new staff, and managed front desk duties such as appointments. Reviewed all tax returns for the day being submitted to the IRS and processed checks that came in.