Charles Dufresne, Cptd Email & Phone Number

Us & International

Charles combines over 20+ years of cross-cultural experience and a passion for designing and facilitating customized training workshops, online learning courses, simulation exercises, annual planning exercises and multi-stakeholder meetings throughout the world, in person and online, resulting in enhanced capacity, performance and collaboration of individuals, teams and organizations dedicated to advancing sustainable, resilient and peaceful societies. He was provided his services to various clients including United Nations agencies, such as UNHCR, UNOCHA, IOM, UNDP, donors governments, higher education institutions, NGOs and businesses. Teaches "Facilitating Cross-Cultural Groups and Global Teams" for the UW Madison Continuing Studies Leadership and Management Program, and has also served as an instructor in their Professional Trainers Certificate Program.Fluent in English and Spanish, & conversant in French, Charles has consulted in all three languages, in the U.S. and globally in over 40 countries, including Albania, Haiti, Hungary, Republic of Georgia, Kyrghyzstan, Switzerland, Spain, El Salvador, Panama, Nicaragua, Mexico, Chile, Peru, Colombia, Senegal, South Africa, Niger, Ethiopia, India, and Malaysia.

U.S And International

Providing professional facilitation, training, strategic planning and stakeholder engagement services to enhance individual, group and organizational performance which advances sustainability, climate resiliency, disaster management and human security. Specialize in:-Design, develop, and implement engaging and dynamic training and development programs -Planning, facilitating and convening multi-stakeholder collaboration meetings, workshops, charrettes and retreats centered around joint idea generation, problem solving, program development, policy review and feedback, strategic planning and action planning.-Design and facilitation of organizational strategic planning retreats and workshops-Sustainability, climate resiliency and energy efficiency in built environment-Disaster preparedness / crisis preparedness workshops-Leading and managing change training-Leadership retreats and leading teams training-Training of Trainers-Project management -Communication and teambuildingFluent in English and Spanish. Conversant in French.Clients include: DPKO, UNSSC, UNDP, UNDG, IOM, LWF and others.Consulted in over 45 countries including Albania, Hungary, Republic of Georgia, Kyrghyzstan, Switzerland, Spain, El Salvador, Panama, Nicaragua, Mexico, Chile, Peru, Colombia, Senegal, South Africa, Ethiopia, India, and Malaysia.

Madison, Minneapolis, Chicago

Charles directed the Seventhwave's mission-driven education program which delivered over 20 continuing education, training, webinars and conference events annually, reaching over 2,000 professionals each year, including architects, engineers, sustainability directors, energy efficiency practitioners, program managers, energy managers and utility staff. This program advanced knowledge and skills related to sustainability and energy efficiency in the built environment. In addition to managing a $1.25 million dollar budget, and leading the 6-person program team, he was responsible for the business development and client relations necessary to generate most of this revenue as well as the successful completion of over 20 education programs per year. In support of a commercial new construction program in Illinois, he directed and produced continuing education seminars/networking events for leading sustainability architects and builders in the Chicago area to raise awareness about the program and increase program participation. For the DoE funded Accelerate Performance project, he worked closely with the project principal to design and co-facilitate strategic kick-off meetings for multiple stakeholders including: leading Chicago sustainability architects and building sustainability managers, utility executives, NREL and a major international property management and investment company. In addition, for the Minnesota State Energy Office, he led led the Seventhwave team responsible for the design and facilitation of multi-stakeholder meetings to obtain stakeholder input on key issues affecting Minnesota’s energy savings goals related to current regulatory constructs as well as new proposals related to industrial energy efficiency and combined heat and power.

Develop professional development program and plan and manage staff training programs. Collaborate with business units and subject matter experts to define training needs, and develop training to address these needs, including energy basics, cost effectiveness of energy efficiency programs, and program evaluation. Deliver training on a variety of subjects including change management, presentation skills, personal safety, etc..

Design and facilitation of training workshops, simulation exercises, annual planning exercises and multi-stakeholder meetings, in the U.S., and globally, resulting in enhanced capacity, performance and collaboration of individuals, teams and organizations dedicated to advancing sustainable, resilient and peaceful societies. Provides facilitation, training, education and stakeholder engagement consulting services to non-profits, public institutions, utilities, government agencies, non-profits, NGOs and multilateral international organizations, including the United Nations. Services provided in over 30 countries globally in English, Spanish and French.

Taught accelerated evening undergraduate courses on Quality Management, Global Dimensions of Business, Critical Thinking and Creativity, in the Management and Communications Program to returning adult students.

Madison, Wisconsin

-Strategic planning, program planning, media relations. -Led fundraising, proposal writing and membership development efforts.-Managed office and supervised work study staff.

Master Of Science (Msc) Continuing Adult & Vocational Education, Adult Learning. Organizational Development. Group Dynamics.

Activities and Societies: Special coursework in: Organizational Development, Adult Learning, Small Group Dynamics, Organizational Behavior

B.A. In Economics. B.A. In Spanish., International Economics. International Relations. Spanish History And Literature.

Activities and Societies: 1-year study abroad in Seville, Spain. Swim Team. Spanish Club.Graduated Summa Cum Laude. Example courses: macro.