Ensuring that RFQ’s are responded to within 1-2 hoursResponsible for accuracy of information in customer RFQ responsesEnsure that customer orders are processed within 4-8 hoursLiaise with suppliers for proper and competitive pricing in response to customer RFQ’sComply with accurate filing internal documentationManage customer expectations and ETA’s on stockComply with proper telephonic etiquetteRequirement to assist with reception functionsEnsure successful attendance and completion of training provided by company Ensure timeout delivery of goods to customersMananging Public sector and Private sector accountsKnolwedge productHardwareDell,Cisco,HP,Lenovo,Mecer,Apple,Acer,Proline,Toshiba,Fortigate,EpsonPeripheralSeagate,Huawei, Cruzer,Western digital,LG,Transcend, Brother, ,Logitec,Sumsang SoftwareMicrosoft Office,CorelDRAW,VMWare ,ExchgSvr,Adobe ,Veeam

Maintains office services by organizing office operationsProvides historical reference by defining procedures for retention transferMaintains professional and technical knowledge by attending educational workshopsContributes to team effort by accomplishing related results as neededCompletes operational requirements by scheduling and assigning employees

Maintaining and servicing Kyocera and Hp printersHelp deskHardware maintananceOrdering the toner using radicalReplacing the maintenance kitImaging the laptops and desktops Network installationsFixing hp and Kyocera printers Call LoggingBuilding up serverInstalling memory on lapltops and desktop