As an Associate Site Reliability Engineer and Shift Lead in my team my role was to,• Monitor and proactively manage alerts from IFS Applications hosted on Azure services, ensuring uninterrupted operations and performance.• Providing assistance in replication monitoring of several high end customers environments.• Ensure a smooth and efficient workflow within the shift among shift members.• Utilize monitoring tools like Nagios, Grafana, and Prometheus to track system health and performance metrics to detect and predict issues to minimize occurrences of service unavailability situations.• Conduct thorough investigation and perform initial troubleshooting of issues in hosted environments, minimizing downtime and ensuring smooth operations.