Dumindu Thilakarathna Email & Phone Number

Auckland, Nz

New Zealand

• Conducting preliminary and detailed telecommunications RF designs for VHF and UHF Land Mobile Radio (LMR) services• Electromagnetic radiation (EMR) analysis for LMR (VHF/UHF) and DMR (MW)• Detailed System Design verification• As-built design verification• Site Acceptance Tests verification

Sri Lanka

• Timely delivery of high-quality technical solutions that drive key business strategies. • Introduce agile project management best practices and create an efficient self-organizing team as a scrum master - a servant leader, facilitator, and coach. • Leads a cross-functional development team through all phases of the product development process, from discovery, through development, to product launch.• Conduct scrum ceremonies, facilitate, and drive to achieve sprints’ objectives. • Identify project RAID proactively and identify response strategies.• Monitor project progress and provide timely feedback to the clients. • Effective stakeholder management to ensure the communication and understanding of triple constraints and other aspects.• Identify new project opportunities for clients and prepare project proposals at the pre-sales stage.

Sri Lanka

• Assurance of the best network quality and least network-related customer complaints to gain the utmost customer satisfaction for the network coverage, quality, and data throughputs, maintaining excellent radio network performances and KPIs. • Management reporting and discussions. (CTO, Head – Network Planning and Quality)• Strategic Partner (SP) management, negotiation, and driving the Managed Services and Project deliverables to;• Enhance the network quality with daily KPI analysis and optimizations to improve the performances of 2G, 3G, and 4G wireless networks continuously, • Achieve the best probable network coverage and communicate with the Network Planning team for further improvements,• Identify the capacity bottlenecks proactively and upgrade timely with capacity analysis and communicating with Wireless and Project teams,• Handle customer complaints related to the network, troubleshoot, and resolve them timely to achieve customer satisfaction.• Collaborate with the Telecommunications Regulatory Commission, Sri Lanka for network quality-related discussions, interference hunting, management reporting, KPI audits, and customer complaints audits.

Sri Lanka

• Radio access network designing for coverage improvements, capacity expansions, access network solutions, and upgrades prioritizing the most desired candidates assuring the delivery of the best performances and quality. • Plan the network with cost-effective strategies and solutions, verify the BOQs, negotiate with vendors and managed service partners, and drive to expedite the acquisition and handover to the project.

Colombo

• Identify the business opportunities in the wireless network domain and offer comprehensive, advanced technical solutions and dimensions to serve the requirements. Customers - Dialog Axiata, Hutchison Lanka, Etisalat Lanka.• Provide end-to-end support to achieve customer satisfaction, collaborating with Technical, Supply Chain Management, Procurement, Finance and Project teams.• Pre-sales solution and product management in the wireless network domain providing technical solutions, dimension, highlight proposals and contract signing. • Collect and analyse marketing information, present the solutions to customers to overcome the capacity/ quality bottlenecks of the network, provide network consultancy and recommend action plans, enhance customer relationships and maximize the potential of the customer.

Colombo

Engineering Expert (2014-2017), Engineer (2011-2014)Cable & Wireless Seychelles, Seychelles – Sri Lanka Seychelles GUL Expansion ProjectBharti Airtel, Sri Lanka – GUL Managed Service ProjectAssurance of excellent Network Planning and Optimization in the access network by utilizing effective RNP RNO techniques to deliver superior network performances and utmost customer satisfaction. Engaged in,• KPI analysis and improvement – Continuous improvement of 4G, 3G and 2G radio network KPIs implementing effective planning and optimization strategies and activities, driving teams to maintain the achievements in reward level.• Network/ Parameter audit, Worst cell analysis/ optimization, Capacity upgrade analysis/ escalation, Load balancing/ optimization, new feature activation, Benchmarking, SSV/ Cluster optimization, Interference analysis, IuB flow control analysis, and Customer complaints handling.• Preparation and circulation of RNP/ RNO reports and KPI dashboards to the customer, top management, and other stakeholders. Conduct daily/ weekly reviews, share the root cause analysis, and resolve issues.• Management of subordinates, field teams, and sub-contractor resources, effectively and efficiently to achieve the best performance.

Colombo, Western Province, Sri Lanka

2G Radio Network Optimization• 2G KPI analysis, Worst cell analysis, and optimization. • SSV, Cluster optimization.• Drive testing, Log analysis. Manage Drive-Test teams and troubleshoot issues. • Customer complaints analysis, and rectification.• Management reporting, and escalation.

Sri Lanka

In-Building Solution (IBS) planning and GSM Radio Network Optimization.• IBS Planning and Optimization.Surveying, Planning, Link Budget Calculation, Implementation supervising, Walk testing, and Optimization• GSM Radio Network Optimization – Single Site Verifications, Cluster optimization, Benchmarking, and KPI optimization• Managing Drive-test teams, Drive testing, Walk testing, Log file analyzing, and Optimizing

Colombo, Western Province, Sri Lanka

Colombo, Western Province, Sri Lanka

Master Of Management By Thesis, Telecommunications Management

Bsc (Hons) In Engineering, Electrical And Information Engineering, Second Class Honors Upper Division

Master Of Business Administration (Mba)

Education record